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Lynn Layton Ford
Decatur, AL
532 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 532 reviews
January 06, 2024
Great trustworthy service by qualified people! Just wish the prices for services would quit going up. Just wish the prices for services would quit going up. More
by KRUNAGER
Verified Customer
January 06, 2024
Oddity; miles to empty was +/-400 but showed 262 after reprogramming. It’s now reading 274 but hasn’t fully reset (it’s Saturday, he was out Friday). reprogramming. It’s now reading 274 but hasn’t fully reset (it’s Saturday, he was out Friday). More
by DOUG.KEEL
January 05, 2024
Always have had a first-class experience! Joe is awesome and I am always satisfied the results. Would like some fresh coffee Joe is awesome and I am always satisfied the results. Would like some fresh coffee More
by gbrown3622
Employees Worked With
January 05, 2024
Service has always been excellent. Joe Miller the Service advisor has always been courteous and respectful. Joe Miller the Service advisor has always been courteous and respectful. More
by RFALSUP
January 03, 2024
Truck has been in shop 3 times for charging fault alarm I have paid over 1300 dollars and the alarm still isn’t fixed. I understand this is a intermittent problem but the truck is smart enough to tell me the have paid over 1300 dollars and the alarm still isn’t fixed. I understand this is a intermittent problem but the truck is smart enough to tell me there is a problem and send my phone an alert to tell me that the truck has a problem but can’t tell the technician what the problem is or how to fix it. More
by HOOKEMBASSMAN
Employees Worked With
Glen smith
December 30, 2023
Great service. Appreciated their help. They changed the oil and rotated my tires. Thank you. Appreciated their help. They changed the oil and rotated my tires. Thank you. More
by patriciaaclark
December 30, 2023
Dealer was excellent! I had to order my vehicle and it was the next year's model, so it was hard to determine exactly what was desired versus what I was getting. Order upd I had to order my vehicle and it was the next year's model, so it was hard to determine exactly what was desired versus what I was getting. Order updates we're not very good from Ford, but a call to the dealer helped clarify confusing messages. More
by kbshel
Employees Worked With
December 30, 2023
The pick up service was both a surprise and a demonstration of fords awesome service ! demonstration of fords awesome service ! More
by mattnelson1967
Employees Worked With
December 30, 2023
Such a painless process. Everyone in this dealership was friendly and helpful. As a woman buying a car is usually pretty difficult but not this time. Everyone in this dealership was friendly and helpful. As a woman buying a car is usually pretty difficult but not this time. More
by signs0
Employees Worked With
Daniel Tousey
