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Lynn Layton Ford

Decatur, AL

4.7
580 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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3300 U.S. 31

Decatur, AL

35603

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Showing 581 reviews

February 08, 2025

Our salesman Joshua was great, he communicate with us by phone and text, but did not bombard us and did not push. He answered all our questions and had the vehicle we were interested in ready and waiting fo More

by KDDT
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Joshua Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
February 08, 2025

Jim was very professional and friendly! Service was quick and process was easy. Will definitely be back More

by speakman324
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Great service, Friendly staff, Never pushy to purchase anything additional other than the service I came for More

by DHFREEMAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim Rohr
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

My salesman Kerry was great! Great communication during and after the sale. Followed up to make sure I was happy with truck and dealership. More

by lind6700
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kerry Jones
February 08, 2025

Dropped in without an appointment and was told that I wouldn’t have to wait long if I could come back after lunch. It worked out well. Staff is always polite and service is timely. More

by LINDAG116
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Service Time
Recommend Dealer
Yes
Employees Worked With
Didn’t get their names.
February 07, 2025

Love my new truck. Great customer service. I have bought several vehicles from this dealership. More

by CWO3TLC
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Joshua Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Very courteous and professional. Explained what parts to order for my vehicle. Have always had great service from the dealership. More

by VLSTEELMAN13
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Shad Allen was wonderful. He was friendly and professional the first time I called to see if your dealership had what I was looking for, to the day I drove my new truck off th More

by susanpendergrass0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shad Allen
January 29, 2025

My experience was very good, work a lot of trade over phone then final purchase details when arrived at dealer. More

by jyatesaa
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Julian Morris sales person
January 20, 2025

Friendly but professional staff. I only have to check in and tell them what I need and go wait and have a cup of coffee while they take care of it. If they find something of concern More

by Drhunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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