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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,840 Reviews

1,840 Reviews of Lynn Layton Chevrolet - Service Center

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April 27, 2025

Took my car back for service,very nice guy. Did good job. Very pleased! Lynn Layton always goes above and beyond to please the customer More

by FRANKIELEE75
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
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Apr 27, 2025 -

Lynn Layton Chevrolet responded

Thank you so much for your review, Frankie! We're glad to you had a positive experience with our team at Lynn Layton Chevrolet. It’s great to know that we could meet your service needs. We look forward to helping you again in the future! Sincerely, The Lynn Layton Chevrolet Team

April 26, 2025

I've been going there for years. they're fast, customer service is ok, I even test drive anything on the lot! More

by terencejones3263
Recommend Dealer
Yes
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Apr 27, 2025 -

Lynn Layton Chevrolet responded

Thank you, Terence, for your continued loyalty to Lynn Layton Chevrolet! We're glad that you've enjoyed fast service and the opportunity to test drive vehicles on our lot. We appreciate your feedback on customer service and will strive to enhance your experience even further. We look forward to seeing you again soon. Sincerely, The Lynn Layton Chevrolet Team

April 26, 2025

Wesley made us (2 senior citizen ladied) feel safe and very helpful. In getting rental car and back on road More

by goneshopping2
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Apr 26, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Wesley provided you and your friend with such a positive experience at Lynn Layton Chevrolet. Making our customers feel safe and supported is always our goal. We appreciate you choosing us and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

April 25, 2025

Being Transparent by informing the customer when the vehicle is complete. No information or recommendations for upcoming services or schedule maintenance that could done during this time.Or any notes on More

by DERRICKSHARPLEY34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Lynn Layton Chevrolet responded

Thank you for your feedback. At Lynn Layton Chevrolet, our priority is to provide clear and timely communication, including updates when your vehicle is complete. If you have any specific concerns or would like to discuss your visit further, we invite you to reach out to our team directly—we’re always here to assist. Sincerely, The Lynn Layton Chevrolet Team

April 24, 2025

I have mostly talked with Mr. Swann and he is always nice, helpful and courteous. More

by sannilou
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Apr 24, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Mr. Swann has provided you with exceptional service at Lynn Layton Chevrolet. Your kind words mean a lot to us! We look forward to assisting you again in the future. Sincerely, The Lynn Layton Chevrolet Team

Apr 24, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Mr. Swann has provided you with exceptional service at Lynn Layton Chevrolet. Your kind words mean a lot to us! We look forward to assisting you again in the future. Sincerely, The Lynn Layton Chevrolet Team

April 24, 2025

I was not informed when my part came in. My messages were not returned. I had a 9:00 am appointment. I checked the status of my car at 3:45pm and was told I would be called it was almost do More

by Crutherford
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Swann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding communication and the handling of your appointment at Lynn Layton Chevrolet. We appreciate your feedback and will work on improving our communication moving forward. We value your satisfaction and hope to provide a better experience in the future. Sincerely, The Lynn Layton Chevrolet Team

April 23, 2025

Great experience, quick and fast service Easy to drop car off for check in and get all your needs taken care of More

by courtny.meadows@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ray
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Apr 23, 2025 -

Lynn Layton Chevrolet responded

Thank you for your review! We're thrilled to hear that you had a great experience with the quick and efficient service at Lynn Layton Chevrolet. It's always our goal to make the process as easy as possible for our customers. We appreciate your feedback and hope to see you again soon for any of your car needs! Sincerely, The Lynn Layton Chevrolet Team

April 23, 2025

Long time customer, service is exceptional and staff is very friendly. Will continue to use More

by TIM.BUNDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you've consistently had a great experience with the team at Lynn Layton Chevrolet. Your loyalty means a lot to us, and we look forward to continuing to provide you with exceptional service in the future. Don’t hesitate to visit us again! Sincerely, The Lynn Layton Chevrolet Team

April 23, 2025

Very please with service. Would recommend. The part came in fast and was put on quickly More

by ROG1617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the service here at Lynn Layton Chevrolet. It's great to know that the part came in fast and was installed quickly. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

April 23, 2025

Always efficient Always polite , informative and the service department get you in and out in a timely manner More

by katpishbbj
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Holmes
Report | Print
Apr 25, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the efficiency and politeness of our team at Lynn Layton Chevrolet. We're glad to hear that our service department provided you with a timely experience. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

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