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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,794 Reviews

1,794 Reviews of Lynn Layton Chevrolet - Service Center

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October 24, 2023

Very very. Satisfied with quality of service and the pricing. Staff was very friendly. Deslingvwith your service department was worth driving up from Hoover, AL More

by John Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service department
Oct 25, 2023 -

Lynn Layton Chevrolet responded

John, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Lynn Layton Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Lynn Layton Chevrolet Team

October 23, 2023

Service was performed on time. No issues with the service department. Basic oil change and tire rotation was performed. More

by combosolutionsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

October 23, 2023

My car was repaired and is running fine now. I was without my car a little longer than I had hoped but that was due to a part shortage. More

by CHASITYARMSTONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Lynn Layton Chevrolet responded

Thanks for your great review, Chasity. We do appreciate your patience for the extended wait that you encountered due to the part shortage. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

October 22, 2023

I have a insurance coverage on my car and they would not take it and would not even call them so I could get it paid for More

by alabamared55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in serious
Oct 23, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Lynn Layton Chevrolet Team

October 22, 2023

I had an appointment at 9:00, they put me in the normal service line and I finished up at 1:30 for a block heater recall. If I had known that I would have gone up there when I wanted too and not made an ap More

by KRISSUTT27
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Oct 24, 2023 -

Lynn Layton Chevrolet responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

October 22, 2023

They were able to get my vehicle in on short notice and make the necessary repairs in a timely manner. More

by mglivingston10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rippen
Oct 24, 2023 -

Lynn Layton Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

October 21, 2023

Always great service and large selection I will always buy from them Jeff in the service department is awesome. Rip in sales is the man to see Kevin More

by KEVINKNIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
Oct 23, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Kevin! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

October 21, 2023

Great service. Done in a timely manner. Staff was very friendly and knowledgeable about my vehicle More

by Mccrary720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

October 21, 2023

Friendly. Professional. The staff is very friendly and professional. Scheduling an appointment was easy and my service was completed in a timely manner. More

by ccc120305
Recommend Dealer
Yes
Oct 23, 2023 -

Lynn Layton Chevrolet responded

Thank you for putting your trust in Lynn Layton Chevrolet! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

October 21, 2023

The whole team seems to go an extra mile to make sure you’re satisfied and happy. That’s what all ways keep me coming back. More

by victorsfloors66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Harris
Oct 24, 2023 -

Lynn Layton Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Victor! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

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