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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,794 Reviews

1,794 Reviews of Lynn Layton Chevrolet - Service Center

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October 26, 2023

Friendly, courteous. No printout of services received. There over two hours for oil change only. More

by Grandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 26, 2023 -

Lynn Layton Chevrolet responded

Grandy, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Lynn Layton Chevrolet Team

October 26, 2023

Took care of the problem in a timely manner. Very professional and knowledgeable. Keep me posted with progress More

by Ben
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
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Oct 26, 2023 -

Lynn Layton Chevrolet responded

Thanks for the kudos, Ben. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Lynn Layton Chevrolet Team

October 26, 2023

It didn’t take all day long to get me approved. They go back with me ASAP. More

by saundra370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name but she was amazing.
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Oct 27, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience, Saundra! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

October 26, 2023

Exceptional dealership to do business with! The integrity, professionalism, and the obvious desire to serve their customers is second to none. I appreciate the doing business with Lynn Layton C More

by GOSSFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hawkins, Jeff Layton, and Jamie Aldridge
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Oct 27, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Lynn Layton Chevrolet Team

October 26, 2023

Very friendly and knowledgeable, Brent Warner best salesman and person you could ever be around More

by makaylac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Warner
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Oct 27, 2023 -

Lynn Layton Chevrolet responded

Makayla, thank you for taking the time to share your kind feedback about Brent. Each employee is a valued member of the Lynn Layton Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Lynn Layton Chevrolet Team

October 26, 2023

Good service friendly people did not take to long comfortable seats should have coffee but that’s okay More

by LEONARDR42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Leonard. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

October 25, 2023

After satisfactory services, truck was returned with Check Engine light still on. No services were performed that related to this warning. More

by Old Man
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Oct 26, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Please don’t hesitate to call us if you’d like to discuss this in greater detail. Sincerely, The Lynn Layton Chevrolet Team

October 25, 2023

My appointment was for 9am and my car wasn’t doing until almost 4pm I was not made aware of the delay I had to call and ask and I think that’s the only reason I got it before 4. More

by ljvick
Recommend Dealer
No
Employees Worked With
Not sure who helped me
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Oct 26, 2023 -

Lynn Layton Chevrolet responded

The impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, The Lynn Layton Chevrolet Team

October 25, 2023

They were on time with my appointment and performed the work in the time they said. Extremely pleased. More

by jimlayton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Lynn Layton Chevrolet responded

Jim, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

Oct 27, 2023 -

jimlayton1 responded

My email jimlayton1@aol.com

October 24, 2023

They were very nice to me and answered every question I had They save me some money on some of the parts More

by TNBREEDLOVETG
Recommend Dealer
Yes
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Oct 25, 2023 -

Lynn Layton Chevrolet responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Lynn Layton Chevrolet Team

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