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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,447 Reviews

1,447 Reviews of Lynn Layton Chevrolet - Service Center

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November 13, 2024

They always go above and beyond to meet my needs and expectations. They are professional in all of their interactions. More

by TERRILOVETT9009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Warner
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November 13, 2024

The service department was very friendly schedule my service around my work schedule got my vehicle back in a timely matter More

by MSTEVENSON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 12, 2024

George did an excellent job and was proactive in correcting the problem. He communicated well More

by chrishensley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 12, 2024

George Swann in the service department is a 5 on a 5 scale. George always provides exceptional customer service, support, and to boot he is Friendly and kind. He is a great asset to Lynn Layton. Redu More

by REDUS6987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Warner
Report | Print
November 11, 2024

They completed my airbag recall on the day they said they would. I dropped it off on my way to work and picked it up after work. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Lynn Layton Chevrolet responded

Thank you for taking the time to leave a review! We're glad to hear that we successfully completed your airbag recall on schedule. We appreciate your trust in Lynn Layton Chevrolet and look forward to assisting you again in the future! Safe driving! Sincerely, The Lynn Layton Chevrolet Team

November 10, 2024

Always treated like family. It is a very clean facility to wait while you're car is being worked on. More

by pattybell9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We at Lynn Layton Chevrolet are thrilled to hear that you feel treated like family. Cleanliness and comfort are top priorities for us while our customers wait. We look forward to welcoming you back for your next visit! Sincerely, The Lynn Layton Chevrolet Team

November 09, 2024

George was super helpful. It took a while to get one of my parts in, but George was always willing to update me when I called. More

by madisonlayne94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We appreciate your patience as we worked to get your part in. Our team at Lynn Layton Chevrolet strives to keep our customers informed, and we're glad to hear that George provided you with regular updates. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 09, 2024

The Service Manager Jeff VanHoozer is the best there has ever been. Lynn Layton is the greatest dealership. More

by vanjeff43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Lynn Layton Chevrolet and that our Service Manager, Jeff, made a great impression. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Lynn Layton Chevrolet Team

November 08, 2024

First of all I have to give a big shout out to Donna for reminding me about my free oil change. Also I was in and out no muss no fuss. More

by WILLIAMDPITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna
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Nov 08, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Lynn Layton Chevrolet and that Donna was able to assist you with your free oil change. We strive to provide efficient and hassle-free service, and it’s great to know we met your expectations. We appreciate your support and look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

November 08, 2024

Good dealership helpful and usually makes things right. Some issues with communication but usually made right by the customer. More

by Aslee0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Lynn Layton Chevrolet responded

Thank you for your feedback! We appreciate your recognition of our efforts at Lynn Layton Chevrolet. It's great to hear that our team generally addresses your concerns effectively. We understand communication is essential, and we’re continually working to improve. If you have further suggestions or need assistance, please feel free to reach out to us. Your experience matters! Sincerely, The Lynn Layton Chevrolet Team

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