Luxury Motorsports
Phoenix, AZ
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Was told they did a 155 point check on our vehicle( by G).Don’t know if that’s true, but by the time we got home, husband discovered the horn doesn’t, work . Neither does the E Brake. . Several other thin G).Don’t know if that’s true, but by the time we got home, husband discovered the horn doesn’t, work . Neither does the E Brake. . Several other things that hubby is willing to live with. But when we pulled into our driveway, we have a leak. Looks like transmission…not for sure till we take it in. They were very friendly though. So not all bad. Ray worked hard to get our interest rate down… so very appreciative for that. Marcus is very nice & funny. Felt comfortable.They are nice but not sure all they say is truth . Just wish they were more honest. More
They lied , sold truck before my credit responds returned from a lender, and did not call me first , I had to call them and ask. I will say also my credit score is really bad, but I had a big down payment. I from a lender, and did not call me first , I had to call them and ask. I will say also my credit score is really bad, but I had a big down payment. I’m done with these guys. More
Please stay away from this dealership, they are liars and will tell you anything to sell a car. We test drove a car on Monday, Dec 13th, the check engine light came on while test driving it, they said that t will tell you anything to sell a car. We test drove a car on Monday, Dec 13th, the check engine light came on while test driving it, they said that they will fix whatever issue it had.. they supposedly took it in to service it, said it was the oil so they changed the oil, they said the car was in excellent condition so I purchased the car, the following day, Tuesday the check engine light turns back on, I called them to let them know, they said to bring the car back in, We we’re unable to take the car on Wednesday so we took it back on Thursday, on the way to the dealership the car starts to smell funny a burnt smell, when at the dealership we let them know of the smell, so we left it there and picked it up on Friday, when we picked up the car a service employee was about to drive the car and stalled it twice, before taking it out to test drive it (it seem like he didn’t know how to drive stick) even another associate there told him that he needs to learn how to drive stick, (which she said she was just joking) she obviously said it for a reason. We took the car thinking that they repaired the check engine light and whatever the burnt smell was. On our way home the clutch starts slipping and the burnt smell starts getting worse, by the time we got home the car was not drivable so we put it in the garage. I called them back on Monday to let them know they said to bring the car back in, we had the car towed that day, the following day I called and they said that they haven’t been able to look at it because they were busy with other cars. Someone called me on Wednesday to let me know that the clutch was burn out and that they will not be paying for it because it wasn’t their fault, (the owner told me this). The clutch was already in a very bad shape when we bought it plus whatever the employee did to it when test driving it made it worse. Now they are blaming us that we don’t know how to drive stick and that they are not liable for any repairs.. This dealership is very UNETHICAL and LIE to their customers just for a sale. SCAMMERS!!!!!!! Not even 1 day with the car and we’re having problems with it. It’s also illegal to turn of a check engine light to sell a car! PLEASE BEWARE OF THIS DEALERSHIP!!!! More
Currently buying a car from Luxury Motorsports. Linda is very sociable, not a typical stuffy sales person. She has made the process super comfortable and is super transparent throughout the process. Also, g very sociable, not a typical stuffy sales person. She has made the process super comfortable and is super transparent throughout the process. Also, great snacks and great tunes in the lobby makes the wait almost enjoyable. More
Bought a 2018 Ram 3500 for $74k. This truck is a complete lemon!! been a problem since the purchase date 7/31/21. Thing has ran more bad days than good!! I got a whole story to tell but I don't think I would lemon!! been a problem since the purchase date 7/31/21. Thing has ran more bad days than good!! I got a whole story to tell but I don't think I would have enough room on this page!! Truck has been in and out of the shop for 4 months now! They attempted to fix whatever is wrong with it along with 2 other places and nobody can fix this issue longer than a week! This truck was to be used for my new business I started but this purchase has now cause my business to slowly fail! been the worst 4 months of my life!! The truck obviously has a bigger underlining issue and is why no one can fix it properly! The warranty I have purchased through them has not been any help and has NOT covered anything!! I put out a lot of money that I do not have for this thing and to this day 11/23/21 still not running right! I have reached out to them several times for some kind of solution but they have no real resolution besides trading it back in for $20 less then I paid for the truck. This is a very short version of ALL the events I have had with this truck! stay away from this place! like always they will be nice up front but when you need them they don't want to help! More
I've known Linda for YEARS andthankfully she was able to I've known Linda for YEARS and thankfully she was able to help my fiancé and I get out of a horrible payment into an amazing and affordable one. T I've known Linda for YEARS and thankfully she was able to help my fiancé and I get out of a horrible payment into an amazing and affordable one. Thank you Linda and Kenny! Linda's Personality and style just makes my day! Oh and the hair on that manager WOW! More
Jeff and Troy took great care of me yesterday! I was out of there in 2 hours and they got me in the car I wanted with the payment I wanted. Highly recommend this dealership!!! of there in 2 hours and they got me in the car I wanted with the payment I wanted. Highly recommend this dealership!!! More
Had a Great experience with my purchase.Would recommend Had a Great experience with my purchase. Would recommend checking out this dealership .Ray and Troy took good care of me!!! Had a Great experience with my purchase. Would recommend checking out this dealership .Ray and Troy took good care of me!!! More
I wanted to give 3.5, The system won't let me. READ ON WHY This isn't a 4 star review. HOW DO YOU FEEL WHEN - Go look at a new to you truck (2016 Toyota Tundra) noticed during test drive that severa WHY This isn't a 4 star review. HOW DO YOU FEEL WHEN - Go look at a new to you truck (2016 Toyota Tundra) noticed during test drive that several things were wrong. No turn signals in front, Battery size wrong, wasn’t put in correctly, Ground wire cut. Made notice of these things to dealer. They said we will fix it. Went home with the new truck with the promise of these getting fixed. Next day found out that the TPMS light wouldn’t go off. Thought low tires, aired them up, went to dealer about the tailgate – Coming to find out the tailgate lock was broken. Told them about the TPMS they tried to reset it and said Oh go to Discount Tire they’ll reset the sensors. Found out at Discount NO TPMS sensors on tires. Called dealership next day, talked to Kenny and he was not only Rude, Obnoxious, Unprofessional, Arrogant, He even hung up on me AND my mom, stepdad TWICE trying to discuss the AZ lemon law and problems! I had studied the AZ lemon law for used cars and also NHTSA law about TPMS sensors, consulted with 4 Toyota dealers if this information was correct that a dealer cannot sell a vehicle with TMPS sensors missing and they all said I was correct. It is tampering with the safety device in the system. To make sure I even called the NHTSA phone number and talked to a tech which said that is correct. Next day I talked to Troy and told him of these problems. He said bring it down. I had an independent inspection done because I wanted to make sure that I wasn’t going to get screwed over. Dealing with Kenny was enough to make me really dislike this dealership, you know the saying, it only takes ONE bad apple. I went down and took my list from the inspection that was most important, asked Troy to have his mechanic go through it, and we’d compare notes. What Troy did next is what changed everything. Went down the next day after dropping it off for Troy to inspect and we talked to him. He said I was correct about the brakes, and he replaced the rotors, put new pads on, fixed the tailgate lock, and put TPMS sensors on the tires. I didn’t expect him to fix the cosmetic stuff, But I had bought a new battery and tie down, along with the ground wire connector and we fixed that. Troy is to reimburse me for this. Driving home, the truck braked way better, everything was fixed that I wanted done mechanically. Troy really changed things around for me. This was a deal that was about to go sideways with all the issues, along with the bad treatment received by Kenny. Would I recommend this dealer? Maybe, But I'd be inspecting the vehicle along with taking it to a mechanic for an independent inspection immediately. I can’t write everything that was done, I can just tell you my experience and that my Tundra is a lot better. I feel safer in it and I do thank Troy for fixing everything. Just know folks, that no one is perfect, we all make mistakes but customers are your bread and butter and the integrity you show them, Will return itself tenfold, and yes it does only take one bad apple to ruin a barrel. I learned a lot myself from this situation and I believe Troy did as well. More
just nowNEWThis was a very pleasant experience. Linda D just nowNEW This was a very pleasant experience. Linda D was very helpful. We were amazed at how short a time the whole process took. We love our ve just nowNEW This was a very pleasant experience. Linda D was very helpful. We were amazed at how short a time the whole process took. We love our vehicle and highly recommend Linda and the entire staff. This is the second suv we have purchased from her. We follow were he goes. More