Luxury Auto Xchange

Run, and Run Fast! Do NOT deal with Luxury Auto Exchange specifically with George the manager/owner. He has not refunded me my extended warranty and now will not answer Do NOT deal with Luxury Auto Exchange specifically with George the manager/owner. He has not refunded me my extended warranty and now will not answer any of my phone calls. He has blocked all of my calls and now i'm going to have to just deal with it. George is NOT an honest person, very far from it. DO NOT DEAL WITH HIM More

STAY AS FAR AWAY AS YOU CAN, DO NOT TRUST THIS DEALER The owner of this establishment, George, held the title to my car (which I paid for in full with a wire transfer) for THREE MONTHS so I couldn't regis The owner of this establishment, George, held the title to my car (which I paid for in full with a wire transfer) for THREE MONTHS so I couldn't register it or do any of the paperwork required by the state. When I mentioned, very nicely, not wanting to have to resort to calling my attorney, George began threatening me with physical violence. Telling me he is 50something years old but can still kick my *** and if I ever told one of his employees it was an emergency I speak with George again he would come and punch me in the face. SERIOUSLY? I have bought dozens of cars in my lifetime and never had any experience like this ever or since. STAY AWAY, AS FAR AS YOU CAN! More

SHADY PLACE TO DO BUSINESS!! GEORGE IS A MISLEADING SALESMAN After talking to George on the phone, I ended up stopping there on my way back home from work with my car hauler to do the deal load the car and take After talking to George on the phone, I ended up stopping there on my way back home from work with my car hauler to do the deal load the car and take it home to surprise my wife. I get there ( spent 10 minutes trying to find the entrance no kidding all doors were locked ) and i call the dealers phone and this guy finally opens the door and I am in. Excited enough takes me through another door inside into a garage tight jammed with cars that you can barely walk through ... Here i am trying to squeeze myself through these cars to look at the Bmw and trying to avoid scratching a car in the process i ask them to pull of the car outside to do an inspection of it. The guy disreguards my request and insist car is very clean and this is all you get to see until the deal is done... Hmm i am all questions marks in my head, like i want this car but at the same time something is telling me get the xxxx out of there. So i ended up leaving and call George the next day. I told him to go ahead and run my credit which in fact told him its not on the high side because i am building it since all my previous cars i bought cash and that i will be using my dad as a cosigner and to make sure he runs our credit at one creditor so it doesnt affect the score as much. He assures me i will get approved no matter what so my excitement goes even higher.. He gets my info over the phone and tell me in few hours i ll have you approved and to come get the car. Whole day goes by i call him no answer, called him and texted him a few more times, no answer. The next day comes he calls me in the morning that we should have the deal done today. I wait the whole day again and at 5 i made another attempt with no answer... At around 7 pm i get frustrated and text him to call of the whole deal and that he is not serious... He goes of telling me excuse after another and i tell him again ok if you got the deal lets go with it, 2 min after he sends me a message he cancelled the deal??? I am thinking at this point xxx is wrong with this dude. Few days went by check my mail and get a letter from creditkarma that 3 new reports have been opened under both mine and my dads name.. our credit score was affected significantly by this.. Point is this is guy is a scam artist and his little 2x4 dealer inventory. I would not recommend to anyone, this place is a total scam and stay away if you can or buy at your own risk. More

DO NOT BUY EXTENDED WARRANTY (CMS) with them! This notice is to advise you of unethical and immoral business practices performed by Luxury Auto Xchange, located at 4737 W 120th St Alsip, IL 60803. This notice is to advise you of unethical and immoral business practices performed by Luxury Auto Xchange, located at 4737 W 120th St Alsip, IL 60803. George is a crook. I bought a used 2014 X6 and he sold me extended warranty (CMS from Safe Guard – paid additional $3097 for it) for 7 year/ 75000 miles. After 11 months I ended up selling my X6 and sent him all required papers for filing the CMS cancellation as requested by him. After calling him so many times over 7 months to check if those cancellation of CMS was filed; he eventually filed the same after I visited his shop – Finally he paid me less amount than what he got paid back from Safe Guard (he won’t accept it at all though); this I confirmed with Safe Guard team; who explained me how they calculated the refund for my CMS cancellation request - the proration charges that Safe Guard deducted also that cost me because George was sitting with my cancellation requested for over 7 months before filing the same. He is a crook guys. Don’t deal with him; his used cars may be a better deal sometime based on your luck - so buy at your own risk; but definitely DO NOT BUY EXTENDED WARRANTY (CMS) from him – as if you end up selling that car for any reason in short time – you will end up losing lot of your money as this guy will play with your time, money and patience and will have absolutely a cold face to show when you show up for asking about it. STAY AWAY!!!!! More

Lied too !! Bought a BMW 2011 750 li. Traded a Denali full size truck. Was never told the BMW was a lemon buy back until I was going to trade car to anouther deal Bought a BMW 2011 750 li. Traded a Denali full size truck. Was never told the BMW was a lemon buy back until I was going to trade car to anouther dealer for a CPo porshe. The dealer told me the car had a branded title lemon buy back. Was never informed of this in anyway. George is a liar and also told me car was covered by a BMW factory warranty 2019. Now I have to get a lawyer to try and recoperate my loss on car price !!! Do not by from them. More

Do NOT do business here! Very scheisty business here. Spoke to Sam who gave the the name to make the bank check to and during the 2 hour drive up there after calling off work Very scheisty business here. Spoke to Sam who gave the the name to make the bank check to and during the 2 hour drive up there after calling off work he sold the vehicle from under me. Had to turn my whole family around after all that driving and have the bank stop the check. What dirt bags do busiest like that? Luxury Auto Xchange...that's who. More

Great Deals, and straight forward assistance Luxury Auto has been my only source for the 6 BMW's I have purchased since 2009. I have found that contrary to the negative reviews on this site, tha Luxury Auto has been my only source for the 6 BMW's I have purchased since 2009. I have found that contrary to the negative reviews on this site, that They have been very honest and have sold me cars that have low miles on them and that on the website, the warranty period was accurate. I have purchased an extended warranty for every car from them and all have been honored by my BMW service department. Their pricing on the extended warranty has been considerably lower that the same policy from BMW. I will continue to buy cars from them More

"FULL WARRANTY UNTIL 2019, YES THAT'S RIGHT 2019"- Not True. Not even close. I, like another person here bought a car from George, I was told that It was covered with BMW's full factory warranty until 2019, Th Not even close. I, like another person here bought a car from George, I was told that It was covered with BMW's full factory warranty until 2019, The add said "factory WARRANTY until 8/11/2019, thats right 2019" that was a lie. Now, I'm having all kinds of problems, I am afraid to drive the car. This is horrifying. I wish there was a way to contact the other person that this happened to. I have never felt so taken advantage of in my entire life. Unbelievable. Please post a consumer alert on these guys. I did print the original car gurus add if anyone is interested in seeing it. More

Buyer Beware!!! GEORGE sold my husband a car with an expired warranty. He told my husband car was a 'spec car' that had a warranty through 2019. 'Check engine' light GEORGE sold my husband a car with an expired warranty. He told my husband car was a 'spec car' that had a warranty through 2019. 'Check engine' light came on shortly after purchase. Took car to BMW to find out warranty had expired. My husband contacted George several times. George told my husband, "oh common mistake, I'll take care of it, no worries." Nothing. Now George simply stopped returning my husbands calls. I WILL be contacting BBB about this company. BAD BUSINESS = MAD WIFE! More

crooks This notice is to advise you of unethical and illegal business practices performed by Luxury Auto Xchange, located at 4737 W 120th St Alsip, IL 60803. This notice is to advise you of unethical and illegal business practices performed by Luxury Auto Xchange, located at 4737 W 120th St Alsip, IL 60803. Vehicles with hidden problems are sold to customers intentionally. Stay away. More