Luther St. Cloud Honda - Service Center

Exceptional I am from the south and so is my Honda. I have owned two Hondas in a 30 year time frame, I have had my cars serviced by Honda during this time. At I am from the south and so is my Honda. I have owned two Hondas in a 30 year time frame, I have had my cars serviced by Honda during this time. At Luther Honda I experienced a truly informed and caring professional service advisor. My car was evaluated in all areas of performance, finding some problems I wasn't aware of and assisting me in making sound decisions for correcting these problems. This has truly been a good experience. At no time did I feel they were "Looking" for things to run my bill up as so many places will do. I dealt with one person so I didn't feel ambushed by many people giving me information and felt I could trust the one person being concerned about me and my car. More

They have always taking care of me and never overcharged I have had all my maintains done here and have all ways have been treated fair and never over charged. I even ask them to change the oil for me and u I have had all my maintains done here and have all ways have been treated fair and never over charged. I even ask them to change the oil for me and use special high mileage oil and Wix oil filter, not a problem. Everyone is super nice and they get the work done in the time frame they allow. More

Job well done! This is my second visit since my recent move to St. Cloud and I've been very pleased with the service department. They are friendly, quick, and are k This is my second visit since my recent move to St. Cloud and I've been very pleased with the service department. They are friendly, quick, and are knowledgable and able to answer all my questions. More

Disappointed Was qouted one price to replace a component but price was trippled after bring vehicle in and having other "recommended" service performed. Would not Was qouted one price to replace a component but price was trippled after bring vehicle in and having other "recommended" service performed. Would not have done the extra "recommended" service at such inflated prices if they would have told me about the quote hike beforehand. I called another Luther Honda dealership who qouted a different price altogether. Not impressed. Wasted my day and didnt get the service i needed completed because they ordered the wrong part. More

Very good service work Brought my CRV in for oil change and transmission flush. The service manager pointed out that my vehicle was subject to a software recall. The servi Brought my CRV in for oil change and transmission flush. The service manager pointed out that my vehicle was subject to a software recall. The service department even put on some wiper blades that I had brought with me. Good job Dane More

Service Department Excellent My CR-V had a problem with the heating and defrosting systems. I called the dealer to schedule an appointment......got CR-V in within a couple of day My CR-V had a problem with the heating and defrosting systems. I called the dealer to schedule an appointment......got CR-V in within a couple of days. Dane explained to me what was going to be done to correct the problem. They had a car ready for me to use since I live out of town. He called later in the day to let me know the car would not be ready until the next day. When I picked the CR-V up, Dane went over what had been done to take care of the heater. All work was under warranty...Great. Jenna called the next day to make sure everything was okay. GREAT JOB. All service departments should be run like the one at Luther Honda St. Cloud. More

Good Service in Big Fall Snow Nov, 10, 2014 Thanks Dane, Fix my front right passanger wheel bearing in poor condition first big fall snow. And can be done as soon as possible. So I can drove bac Thanks Dane, Fix my front right passanger wheel bearing in poor condition first big fall snow. And can be done as soon as possible. So I can drove back before get worse the weather. More

Great and Fast Service before the blizzard of November 10 Thank you, "Mike", in the Service Department for scheduling me, on Saturday, November 8, Thank goodness, my husband does not hunt as he was able to Thank you, "Mike", in the Service Department for scheduling me, on Saturday, November 8, Thank goodness, my husband does not hunt as he was able to have multiple issues on our 2014 Honda CRV serviced. My husband sat in the nice customer service area, while the oil was changed as it was at 15%, tires needed adjusted and other issues were quickly taken care of. Total time my husband waited was an hour. Amazingly quick and wonderful service. I must say, a big, "Thank You" to Mike, for getting my car scheduled and taken care of on Saturday, November 8. Today, the weather is very snowy and difficult to drive in. But with my Honda CRV, I was able to get out of my driveway for one very important appointment. The service department is wonderful at Luther Honda Saint Cloud. More

So good the experience has gotten pleasantly boring! Took the 2013 Pilot in for its routine service and tire rotation and as usual no surprises. Service Advisor Casey Van Dorn greeted me by name before Took the 2013 Pilot in for its routine service and tire rotation and as usual no surprises. Service Advisor Casey Van Dorn greeted me by name before I even reached the service desk, walked me outside to go around the vehicle and ensure any questions or concerns I had were addressed. Interestingly, the only concern I had was a torn cup holder (rubber/silicone gasket in console designed to hold cup securely) which Casey later advised would be covered under Honda's warranty. Here's the bottom line for anyone reading this review - I have found Luther Honda House's service is so good that I would only be surprised if something caused me to give them less than five stars . . . and no, this is not a paid endorsement, just an actual finicky customer who appreciates excellent service and a good customer experience. If you own a Honda, let them service it - if you don't own a Honda, buy one from them. More

Always feel like they are honest with me. Had problem with rear view camera, instead of doing a quick fix they ordered in the part and replaced it with a brand new one. Oil change was reasonab Had problem with rear view camera, instead of doing a quick fix they ordered in the part and replaced it with a brand new one. Oil change was reasonable and so was the rotation of tires. Cookies and coffee nice to have, while waiting. More