Luther St. Cloud Honda - Service Center

Piston Rings Recall We knew something was not right with our 2010 CRV car because it did consume a lot of oil and on August 2015, Honda Automobile Division sent us a Warr We knew something was not right with our 2010 CRV car because it did consume a lot of oil and on August 2015, Honda Automobile Division sent us a Warranty Extension: Sticking Piston Rings Resulting In High Engine Oil Consumption on my Honda CRV vehicle. Honda, knowing there is an issue on their product is now making me, the consumer pay for their problem (to make sure I, the consumer is telling the truth about the car), by coming in for an oil change at my cost. And Note: the car was at 50% oil use but being the dipstick read little to no oil on it, this was a problem we needed to address now. So with the cost of the oil change, I also need to bring the car in every 1500 miles until the next oil change and again at my cost in order to make sure I am telling the truth that my car is one of their problems. What a nice way for Honda to make extra money off me, the consumer to pay for their problem. Am I happy, NO. I am paying for Honda's problem plus they are making extra money off me, by telling me I need to have the oil change twice by them and then taking time out of my work to bring the car in every 1500 miles. Vehicle/motor care is a high priority in my family so there is never a concern for neglect. More

Luther Honda of St. Cloud, MN We could not be more satisfied. We purchased our vehicle there and they were helpful and professional without giving that pushy sales you get at some We could not be more satisfied. We purchased our vehicle there and they were helpful and professional without giving that pushy sales you get at some dealers. We have now brought in our vehicle for repair/service multiple times and they have actually repaired a couple items outside of the warrantee free of charge because they felt it was the right thing to do... And Without us asking for that... We could not be more pleased and will be purchasing all vehicles from them in the future. Note- we drive out of our way to go to this dealership because of their service.. More

Great service Every time I bring my car(s) in for service, I am treated with respect. The maintenance is performed correctly and in a timely manner. Every time I bring my car(s) in for service, I am treated with respect. The maintenance is performed correctly and in a timely manner. More

Cut and program key My son lost his key so I drove his car in to Luthet Honda with the spare key and called and spoke with Dane and he got me right in????. Dane made the My son lost his key so I drove his car in to Luthet Honda with the spare key and called and spoke with Dane and he got me right in????. Dane made the process painless and timely. Before you know it I was out of there and Dane could have not made the process any easier??. Kudos to Dane for A outstanding job!!!! Thanks again More

Oil change at Luther honda Yesterday I had my civic which I am very happy with at Luther Honda to have oil changed and ready for winter which is very important I Mn. The service Yesterday I had my civic which I am very happy with at Luther Honda to have oil changed and ready for winter which is very important I Mn. The service department is fast clean efficient certeious and even checked my battery which needed to be replaced. My car is ready for winter and the total was less than $40:00?? More

Maintenance Service-timing & serpentine belt, water pump.. I can always depend on Dane to give accurate estimates for cost & time, to work with me on scheduling and answer questions completely. Same for Casey I can always depend on Dane to give accurate estimates for cost & time, to work with me on scheduling and answer questions completely. Same for Casey who I've not worked with as much, but who I am learning is also very knowledgeable. Dane's hospitable demeanor makes it a pleasure to have my car serviced at Luther Honda. More

oil change battery trouble i specifically asked for the extra long battery check due to troubles i had last winter and service tech last winter said I needed it at next oil cha i specifically asked for the extra long battery check due to troubles i had last winter and service tech last winter said I needed it at next oil change. it was not done. when i called to ask why, tech who did oil change gave me to a supervisor or another person who was rude condescending and just mean. he treated me like an idiot, refused to listen to my complaint or even agree. that i had a valid complaint. i also wrote on that note that it makes a weird noise when i start it like the starter is going out or the battery is bad. this was never addressed. i lease so i don't need to worry about this type of situation, this is no longer the case with this car or your service department. the hours for drop off and pick up are horrible. the shuttle does not run on Saturdays. they cant get me too work before 8am and i need to be picked up by 4:45 to use the shuttle. these are NOT hours that work with any of our work schedules. we actually have to take a day off to get an oil change and sit in that dark windowless room with 1 horrible brain numbing channel that keeps freezing. this will be my last Honda lease. i will not be treated so rude by anyone and continue to have to be forced to go there for service. i know 1 lease isn't going to make a difference to you but i will let my story be known, that you can count on. More

Great Dealership The service department here is terrific. They get you in quickly, tell you what's going on and are very fair on pricing in my experience. The service department here is terrific. They get you in quickly, tell you what's going on and are very fair on pricing in my experience. More

03 Element Went to St Cloud Honda for airbag recall--great service--returned to have rear diff serviced and fluids changed on techs recomendations. Casey, my se Went to St Cloud Honda for airbag recall--great service--returned to have rear diff serviced and fluids changed on techs recomendations. Casey, my service advisor, was very helpful --service was efficient and price was fair--also had several questions about my vehicle answered. I plan on returning for all my routine service.--Mike More

Great service Very pleased with the entire experience. I was kept totally informed of all the things that had to be done. Even a phone call to my cell to tell me Very pleased with the entire experience. I was kept totally informed of all the things that had to be done. Even a phone call to my cell to tell me there were a few more things that needed to be taken care of and the cost of each. More