Luther St. Cloud Honda - Service Center
St. Cloud, MN
3,503 Reviews of Luther St. Cloud Honda - Service Center
Recall Handled excellently and efficiently The employees did a excellent job. They helped us remove a stubborn child seat and completed our recall efficiently and promptly. They not only compl The employees did a excellent job. They helped us remove a stubborn child seat and completed our recall efficiently and promptly. They not only completed the recall, but also checked over our car. We were done and on our way 20 minutes early. We live in Alexandria and try to combine our trips to St. Cloud. We appreciate the service department ability to adjust our scheduled time so we can complete all St. Cloud tasks. Thanks again. Clark & Judy Hoffman More
Professional, friendly, easy. Good to work with, communication clear, service fast. I would recommend to others and plan on coming back for service again. Potentially buying a new Good to work with, communication clear, service fast. I would recommend to others and plan on coming back for service again. Potentially buying a new car this Spring. More
Mn package Fast and curtious service. Donnie was great to work with. Loner vehicle was nice. I really like the service area. The customer appreciation night w Fast and curtious service. Donnie was great to work with. Loner vehicle was nice. I really like the service area. The customer appreciation night was really nice and it was really interesting to learn about air bags. More
Easy to schedule my quarterly service I believe in keeping my Honda in first class operational shape, so I perform routine maintenance on a quarterly basis. The service tech's recognize I believe in keeping my Honda in first class operational shape, so I perform routine maintenance on a quarterly basis. The service tech's recognize my concern and appreciate the brand loyalty that I have to Honda and to Luther. More
Outstanding Service! Kind,Considerate Service Staff Awesome! Great customer service, prompt response, personal communication. Talked through all the concerns and we felt confident with our decision to r Awesome! Great customer service, prompt response, personal communication. Talked through all the concerns and we felt confident with our decision to repair an expensive issue. More
Awesome customer service!! Our Honda Element had an issue as my husband was passing through St Cloud. He dropped the Element of at Luther St. Cloud. When I picked it up the next Our Honda Element had an issue as my husband was passing through St Cloud. He dropped the Element of at Luther St. Cloud. When I picked it up the next day, it initially ran well, but then/began sputtering again. I dropped it off again and they offered me a loaner vehicle to use. When I picked the Ele ment up the next day, I was nearly home ( 50 min away) when it acted up again. Rather than have me drive back to St Cloud, they delivered a loaner to my home and drove the Element back to the shop. Today they delivered the Element to our home--and it's running great! The best part about this experience?? They charged us after the initial fix but not for the two subsequent visits, nor for the car rental. The customer service at Luther St Cloud Honda is nothing short of phenomenal!! More
Thank you. Thanks to your inspection at the maintenance service, you found an oil leak, that could have been a serious problem. You worked with the extended warr Thanks to your inspection at the maintenance service, you found an oil leak, that could have been a serious problem. You worked with the extended warranty people, and the repair is complete. More
excellent service rep Dane was a good listener/full explanation of service today as well as future options on tailgate latch situation. The regular maintenance was done by Dane was a good listener/full explanation of service today as well as future options on tailgate latch situation. The regular maintenance was done by Ben and the notes about future items were very helpful. I also appreciated the complementary car wash. More
Staff was great and very helpful St. Cloud Honda service department always does such a wonderful job at explaining things going on with my car and things I may want to consider having St. Cloud Honda service department always does such a wonderful job at explaining things going on with my car and things I may want to consider having changed or fixed. It’s done in good time and im never kept waiting. 10/10 Staff More
Service Helpful and friendly. Good updates provided as service being completed. The waiting area was large and comfortable. Honest and helpful staff that assi Helpful and friendly. Good updates provided as service being completed. The waiting area was large and comfortable. Honest and helpful staff that assisted us for service. More