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Luther St. Cloud Honda - Service Center
St. Cloud, MN
3,504 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,504 Reviews of Luther St. Cloud Honda - Service Center
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August 13, 2025
Very poor. Stay away. They did nothing to fix our Honda Pilot with a confirmed engine problem, (we actually received a letter from Honda, stating a possible pro Stay away. They did nothing to fix our Honda Pilot with a confirmed engine problem, (we actually received a letter from Honda, stating a possible problem, that we definitely experienced last September) but as the code was not showing current they wouldn’t pursue the actual legit expensive fix. Even after showing them a picture of the code from last year and the fouled plugs , they all still refused to do the right thing. Actually filing a complaint with the MN attorney general. I’ve purchased 4 new Hondas, over the past 40 plus years but no more. I guess when we’re broke down on the side of the road, then they’ll consider the fix they falsely offered More
by Don
Employees Worked With
Service manager
December 08, 2023
Great communication. I really like reviewing the work to be performed and the reviewing the cost associated prior to starting the work. Accomplished the work in the agree I really like reviewing the work to be performed and the reviewing the cost associated prior to starting the work. Accomplished the work in the agreed upon time frame. More
by Jennifer Elton
Verified CustomerEmployees Worked With
December 08, 2023
They are quick with their responses and with their resolutions to any problem that you present to them. resolutions to any problem that you present to them. More
by lflanum82
December 07, 2023
This was my first time at this dealer. I brought my 2013 CRV in for service and had a perfect experience with the staff. Service went great and timely. I brought my 2013 CRV in for service and had a perfect experience with the staff. Service went great and timely. More
by philw2151
Employees Worked With
November 21, 2023
I brought my 2017 ridgeline in for a new battery and wheel alignment.I spent $366.90 for that service. There was a recall on the rear camera harness and the dealership was going to replace the harness.I wheel alignment.I spent $366.90 for that service. There was a recall on the rear camera harness and the dealership was going to replace the harness.I never had a problem with the rear camera.I left the dealership and went to another business and when I put it reverse I noticed I had slight blockage on the bottom of the view. I drove back to dealership told MR Van Dorn about it he said that normal .I’ve owned the truck for seven years and never had that problem. More
by trhodges67
Employees Worked With
November 19, 2023
Great service tool filters out to show me how gross they were which made me change them out were which made me change them out More
by TMJJACOBSON
Employees Worked With
November 19, 2023
The service personnel are friendly and helpful and really care. I trust him completely. That’s all that needs to be said care. I trust him completely. That’s all that needs to be said More
by JimK
November 18, 2023
They were very professional and did all of the work I requested. It was done quickly and I have no complaints at this time. requested. It was done quickly and I have no complaints at this time. More
by Jack
Employees Worked With
November 14, 2023
All of the staff were incredibly helpful and listened respectfully to our concerns. We will continue to bring our vehicles here when needed as well as making this our first stop when looking for a new v respectfully to our concerns. We will continue to bring our vehicles here when needed as well as making this our first stop when looking for a new vehicle! More
by Becky D
November 11, 2023
Sent my car in to have timing checked and for a starting problem when warm, $300 later I know about 2 oil leaks, they didn't check timing, or run it around to see about the starting problem. The low coolan problem when warm, $300 later I know about 2 oil leaks, they didn't check timing, or run it around to see about the starting problem. The low coolant was because the water pump leaks, they didnt even botice rhat. Not entirely happy with the results. More
by keltichammer68
Employees Worked With
