Luther St. Cloud Honda

I bought my 2011 Pilot at St. Cloud Luther Honda last July. I test drove a number of vehicles at several dealerships in St. Cloud and the Twin Cities areas. I wasn't completely satisfied with any of them July. I test drove a number of vehicles at several dealerships in St. Cloud and the Twin Cities areas. I wasn't completely satisfied with any of them. When I drove the Pilot it was just right. It felt comfortable and secure. My sales person was Wes David. He was really knowledgable about the vehicle and shared his personal experience with the Pilot. Wes was very easy to work with. I appreciated his honesty and no pressure sales techniques. When the time comes, I will very definitely buy my next vehicle from Wes at St. Cloud Luther Honda. More

A little over a year ago I was in need of a new vehicle due to our growing family. I spotted a beautiful Rav4 in the parking lot of Luther Honda of St.Cloud. Due to the great customer service from Wes Davi due to our growing family. I spotted a beautiful Rav4 in the parking lot of Luther Honda of St.Cloud. Due to the great customer service from Wes David and reasonable price, I drove away with vehicle that has not dissapointed. More

My daughter needed a new car and so we checked out the ads in the St. Cloud Times newspaper. We saw all of Honda's outstanding deals--they were great! We also checked out the reviews on the internet just ads in the St. Cloud Times newspaper. We saw all of Honda's outstanding deals--they were great! We also checked out the reviews on the internet just to make sure of our decision. Off we went to check out Honda of St. Cloud, MN. Our sales person, Wes David was just fantastic and very professional, as he showed us around, was friendly and answered all our questions and concerns about the car my daughter chose. We didn't feel rushed at all and the financing was quick and professional. The friendly people in the service department did an excellent job rust-proofing and completing inside protection of the car. I am so glad we went to Luther Honda of St. Cloud and had Wes David, as our Sales Consultant! My daughter just loves her beautiful new Honda! More

I bought a used Honda on Aug 25th. So far, I like the car. The little things make a difference to me. I had been told by other people not to to Luther Honda for various reasons, but they did have a car car. The little things make a difference to me. I had been told by other people not to to Luther Honda for various reasons, but they did have a car I was interested in. On Oct. 2 I took my car in to have the additional key fob make that was promised when I purchased the car. My other key fob also wasn't working, even after replacing the battery 3 times. Dave made it seem like it was a really big deal to get Sales approval to fix it (it wasn't the battery), but he did get it approved. The other issue I had was an interior light for the heat/air. That was $100 in labor to fix and since I was 5 days over my 30 day warrenty, they wouldn't cover it. You know what? They are right, a rule is a rule. But, I will not be purchasing a car from Luther Honda ever again and I will tell everyone I know that their service and warranty is sub par. More

I just love that when I got there I was greeted friendly. They help me look at the car I was interested in. I was even able to get financed. My favorite part I think beside buying the car was Getting congrat They help me look at the car I was interested in. I was even able to get financed. My favorite part I think beside buying the car was Getting congratulated at the end with all the Honda dealer guys =) More

We were very satisfied with our experience with Luther Honda in St.Cloud. The people in the Service Department were friendly and very helpful, taking us to our rental car, not just telling us where it was Honda in St.Cloud. The people in the Service Department were friendly and very helpful, taking us to our rental car, not just telling us where it was located. The work was completed in record time and we were very happy. Thank you for such a pleasant experience. Christine Long More

Recently, I had my Seadoo serviced and I am very dissatisfied. Luther Honda's staff has told me so many stories and treated me so badly, I had to take it to another Seadoo Dealer to get it repaired dissatisfied. Luther Honda's staff has told me so many stories and treated me so badly, I had to take it to another Seadoo Dealer to get it repaired. The second reputable dealer confirmed that the service Luther Honda claimed to provide to me, was not done and was not even necessary. I am expecting Luther Honda to make a big correction to my bill to reflect the service actually done. No adjustment was made and they ignored my complaint My Seadoo had water in the oil cause by connecting a hose to the flush port provided for this. The first staff member said they would change the oil a few times and that would solve it. A second staff member called back and made up the story that the motor had to be torn apart and totally dried out, because if even one drop or water remains it would permanently damage the engine. ( we’ll, turns out this was a lie and was not even done.) They promised me a date they’d have it done but then called and said they took it to the water and it would not go anywhere. Nathan said that they couldn’t finish it until next week and if I picked it up and tried to fix it myself I would go at the end of the line and wouldn’t have it for weeks. As this was Fri. and I had a party I needed it for planned I picked it up and took it to another dealer. This dealer found water in the oil and a lot of water. They had not taken it apart and dried it completely. Further, the whole idea you have to pull the motor apart is a rip off. The fix is to take out the spark plugs and turn it over to eject the water. Then change the oil 2 times. Turns out the Seadoo now had a broken crankshaft that it did not have when I brought it in to Luther Honda. Somehow in the water test they must have broken it. This broken crankshaft was another $1500 repair bill on top of the $409 they charged for doing nothing. Luther Honda should not had any need to take it apart and dry out every drop of water to prevent damage. Obviously didn’t as there was still water in the oil as verified by the other dealer. I wrote them a letter and told them that I felt an immediate credit should be made to my credit card to correct Luther Honda's error. Otherwise I advised them that I would seek help in Dealer Rater and other forums and if this does not work in Small Claims Court. They have so far ignored my letter. Sincerely, James Marmas More

I have purchased numerous vehicles over the years and can honestly say that this has been the very best experience I have ever had.Wes was exceptional. He stayex late so that we could complete the deal...off honestly say that this has been the very best experience I have ever had.Wes was exceptional. He stayex late so that we could complete the deal...offered me a deal that was very fair...was very thorough going thru all the features of the vehicle and the programs that honda offers. He was exceptional anx when I left I knew that if I had any problems or questions he would be readily available to assist me. This was by far the best car buyinv experience I ha e ever had More

We had a surprisingly pleasant experience buying our new 2012 Accord from Luther Honda of St. Cloud. Our salesman, Westley David, was knowledgeable, supportive, and followed through with all he'd promised. 2012 Accord from Luther Honda of St. Cloud. Our salesman, Westley David, was knowledgeable, supportive, and followed through with all he'd promised. He babysat our car, so to speak, as it went through the dealer preparation phase and kept us apprised of the progress. The staff members we met were friendly and fair throughout the negotiations process. All of this was important to us as customers. More

Salesman did not know vehicle options and had to reference vehicle sales book. Salesman said the DVD play could play blu ray however we found out when we got home it only plays old DVDs . It was th reference vehicle sales book. Salesman said the DVD play could play blu ray however we found out when we got home it only plays old DVDs . It was the last day of October, and e could not make in to sign papers. He pressured my wife to come to our home to sign papers after she told him it was a bad night because of Halloween and we were expecting friends later that evening. Very pushy. Dealership had to make dealer trade to get vehicle we wanted. Originally the trade was with a Minneapolis dealership. I requested vehicle to be trailered, sales,an said they do not trailer when they are so close. The vehicle ended up coming from Fargo and was not trailered so it arrived with 200 miles on it. We also bought the fabric protection because of kids and pets. Dealership could not present actual warranty information on the day we took it home and stated it would come in the mail, you guessed it we are still waiting. More