Luther St. Cloud Honda
Waite Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,614 reviews
Friendly staff, wonderful service every time. My 2013 Honda Pilot has been exclusively serviced by Luther St. Cloud Honda since they delivered it to me in May of 2013. I have never had a comeback My 2013 Honda Pilot has been exclusively serviced by Luther St. Cloud Honda since they delivered it to me in May of 2013. I have never had a comeback. Never had a complaint. If you had a Honda, why would you go anywhere else? More
Good experience I appreciate having a ongoing relatonship with staff as. A returning customer. Would recommend to friends shopping for a car at anytime. Thank You m I appreciate having a ongoing relatonship with staff as. A returning customer. Would recommend to friends shopping for a car at anytime. Thank You much. More
Great to work with these service attendants. I get great and timely service everytime I bring my car in. Very thorough assessments, and they take the time to get to know the customers. I get great and timely service everytime I bring my car in. Very thorough assessments, and they take the time to get to know the customers. More
Would not recommend Since I purchased my vehicle I had to take it in on several occasions. The last time I had to take it in I was supposed to have a vehicle to use but Since I purchased my vehicle I had to take it in on several occasions. The last time I had to take it in I was supposed to have a vehicle to use but somehow the communication got lost and had to wait for the shuttle which caused me to be late for work. I had originally purchased the extended warranty but decided to cancel and had to jump through hoops to get the correct paperwork in order. Recently had to return to the office because I was informed by the DMV the title paperwork did not go through, so, 8 months later I still have no tile for my vehicle, my warranty has not been reimbursed to my account, and my vehicle is still not fixed. Would not buy a vehicle from there again. Apparently I did not spend enough money for them to care about me after the sale. More
They make it fun to buy a new car! Our salesman Brett was very knowledgeable about all the cars we test drove. He even let me call with more questions after we left the dealership and a Our salesman Brett was very knowledgeable about all the cars we test drove. He even let me call with more questions after we left the dealership and always made me feel like We were his only customers. More
They treated me very well, including a loaner car. They treated me very well, and included a loaner car. The repair was covered under warranty for the engine. They suggested I perform the 100,000 mil They treated me very well, and included a loaner car. The repair was covered under warranty for the engine. They suggested I perform the 100,000 mile maintenance early, since they were tearing into the engine anyway, which I chose to do. More
Service as promised Service was as advertised. Only improvement would be to be able to schedule the service for one day as to minimize trips to the dealer and the for ser Service was as advertised. Only improvement would be to be able to schedule the service for one day as to minimize trips to the dealer and the for service to vacuum the vehicle as other service centers vacuum the vehicles as a curiosity. More
Civic ex No pressure, Ronn listen and took the time to look/ test drive various vehicles. He was very personable and made buying a car stress free. Followed up No pressure, Ronn listen and took the time to look/ test drive various vehicles. He was very personable and made buying a car stress free. Followed up to make sure I was satisfied,(I was indecisive) and if I had questions. Offered his services for any questions in the future. Mike was very understanding of our financial limit and found the best deal for us. Brian, was very thourow and knowledgeable on the lease paper work. Made the stressful purchase quick and easy. Very personable and enjoyable. More
Great Experience The staff are very friendly and helpful. We were in and out within a few hours. They did try to sell us extra items, but weren't too pushy about it, e The staff are very friendly and helpful. We were in and out within a few hours. They did try to sell us extra items, but weren't too pushy about it, esp. when we said no. Donnie was really nice and answered all our questions, even ones that didn't relate to the car we were buying. More
Excellent Sales Experience While Luther St. Cloud Honda had competitive pricing, it was the personality & knowledge of our salesman that locked in the deal for us. When Benji gr While Luther St. Cloud Honda had competitive pricing, it was the personality & knowledge of our salesman that locked in the deal for us. When Benji greeted us at the door, we received five star treatment from the moment we shook his hand during first time introductions. His fabulous customer service didn't skip a beat throughout the process, all the way to the time we shook his hand to drive off the lot with our brand new Honda Pilot. Not only did Benji have a great personality, but he listened to understand what we were looking for. He provided options and insight on various makes & models. He was educated from the look & feel, comparisons, financing, negotiating, all the way down to the details of what every button in the vehicle was for & when it should be used. In all honesty, we had shopped at a different dealership earlier that day and walked out the door, due to lack of knowledge and level of customer service provided by the salesman. We are thrilled that we followed our gut instincts and had such success with Benji. More