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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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July 29, 2021

Service was quick and on time. Part works, was able to schedule service without any hassle. Everyone was very nice and kept me informed about status. More

by reggebr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz, Jared Gafjken
July 29, 2021

Not impressed on VW service yet, have a repair in progress, I'll make a decision on satisfaction when repair is complete. Parts department never returned my request on getti.g price, and availability More

by nieslenross62
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

Very responsive and professional. Josh is tops!1234 6789 Very responsive and professional. Josh is tops! 1234 6789 1234 5678 1234 5678 1234 5678 12 34 45 56 78 98 76 54 :2 )1718 More

by SCHNELLI47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Great communication, last time took awhile and was disappointed in the quote of how long it would take However always nice people and nice wait area. More

by DI_HAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Excellent customer care. On time and professional. This was a recall visit that was handled correctly. It was nice to be able to drive into the service area to stay out of the weather. More

by BUCKY1957.DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
July 28, 2021

Great availability to schedule my serviceService was Great availability to schedule my service Service was done promptly and I received a phone call when it was complete Drivers of the courtesy car wer More

by CINDYSIEGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
July 28, 2021

The work is done in a professional manner, always keeping the customer in mind. Always a positive atmosphere that focuses on the car and the needs of the customer. More

by scifibro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Chris, in service, was very professional and was able to answer all of my questions. I appreciated the video from the technician showing and explaining the status of my tires and brakes. More

by elliottsw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
July 27, 2021

Very convenient service pickup and dropoff! Great to be able to have service done while I work. I will be back for future service for sure. More

by mw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz, Jared Gafjken
July 27, 2021

As usual, GREAT SERVICE. I am always confident in the quality of the completed work. Having the car washed and rides to and from the dealership are very nice! More

by JRFRITSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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