Luther Park Place Motor Cars - Service Center

I had a great experience working with the VW service team getting ECP set up and done on my new GTI. Car looks great and everything went smoothly. getting ECP set up and done on my new GTI. Car looks great and everything went smoothly. More

The team at Park Place Rochester is friendly and efficient. Josh does a great job explaining the work, setting expectations and making recommendations to keep my Q5 operating at peak performance wit efficient. Josh does a great job explaining the work, setting expectations and making recommendations to keep my Q5 operating at peak performance with safety in mind. More

Great service department. My auto was done on time and under estimate. I really appreciate the high quality loan car also. My service manager, Joshua always is proactive and the check in process is always under estimate. I really appreciate the high quality loan car also. My service manager, Joshua always is proactive and the check in process is always efficient. More

I dropped in late in the afternoon with no appointment. Jarod made it work for me and my schedule and I couldn’t appreciate it any more! Thanks for making it happen Jarod! Jarod made it work for me and my schedule and I couldn’t appreciate it any more! Thanks for making it happen Jarod! More

Excellent customer service and accommodations for COVID. I appreciated the ability for my car to be picked up and dropped off at my house. They were very responsive to my questions and requests for clarif I appreciated the ability for my car to be picked up and dropped off at my house. They were very responsive to my questions and requests for clarification. More

Great service! Good knowledge and helpful service I would always recommend as I’ve been coming here for over 20 years. I will keep coming back. always recommend as I’ve been coming here for over 20 years. I will keep coming back. More

Josh, has been amazing to work with when needing my Q7 services. He is thorough when explaining what service was performed and is always very responsive! services. He is thorough when explaining what service was performed and is always very responsive! More

They are always prompt, communicative, courteous and timely. Great personal communication but I also like the automated messaging. The work is always timely and professional. timely. Great personal communication but I also like the automated messaging. The work is always timely and professional. More

This dealership is very professional. The staff is knowledgeable and courteous. The work is performed efficiently and the quality is of the work is excellent. knowledgeable and courteous. The work is performed efficiently and the quality is of the work is excellent. More

Easy in and out. This was our 3rd service and everything was flawless from booking appointments to timely service and call back process. 25k miles and check engine Light is not on- unbelievable!!! Being a l was flawless from booking appointments to timely service and call back process. 25k miles and check engine Light is not on- unbelievable!!! Being a loyal VW driver for decades- check engine light is a part of tradition!!! More