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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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November 28, 2020

I feel comfortable bringing my car there. My last visit, my car needed some work done and it was explained to me, so I could understand it. ( I don't know much at all about cars) The service provider was gr More

by KRISDEGROODT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gafjken
November 28, 2020

The only part of your store I see is service, but the advisor, Chris Leitz, is absolutely outstanding and will ensure my return business. He takes the time to explain the service until it’s understood. I More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
November 27, 2020

What a awesome experience once again at park place! From the helpful reps in the volkswagen service department to the helpful technicians! Definitely will stay using park place for all our needs! More

by GREGORYREIMERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Miller, Jared Gafjken
November 25, 2020

Excellent hassle free service from schedulimg the appointment to car drop off. I received regular updates on the progress of servicing and when the car was ready for pick-up. More

by Rahul & Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Miller, Chris Leitz
November 25, 2020

As always we were treated with respect and great customer service. Mac listened to our needs/concerns snd delivered just as expected. He was able to find and apply applicable discounts towards our final Bill More

by Gary Bruns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Miller
November 25, 2020

Very easy to schedule the service appointment. Friendly & knowledgeable staff. Completed service within the promised time, within the estimated cost. Plan on coming back for more! More

by Adi R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gafjken
November 24, 2020

Wonderful service couldn’t be any better.Mac Miller is the best and he is super helpful. The valet service for pick up and drop off during Covid is great too. More

by Sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Miller, Chris Leitz, Jared Gafjken
November 23, 2020

Very pleased, took care of damage to my wheels covered by my extended warranty, also the regular service, all very good work! Pleased with the service manager! More

by Tinker
Recommend Dealer
Yes
Employees Worked With
Mac Miller
November 22, 2020

Put in new radio system but didn't check any related electronics. Now problem with gps. Did the bare minimum. Not impressed. 2.5 hour round trip to get car there each time More

by billynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember who it was
November 21, 2020

Always enjoyed working with everyone here - from James Taylor in management/sales, Joshua in service and Stephen in the Finance department - great, friendly people, attentive, service oriented. Know I ca More

by WESTWOODINTERIORDESIGNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hlavka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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