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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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August 03, 2021

Excellent interaction with Joshua. Great service, excellent counsel. Assisted me after the service in trouble shooting an issue to not require a visit. Quick work, completed quickly. More

by KEVIN.BENNET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

The automated appointment system didn’t work to well when they called back to schedule (wasn’t scheduled on their system in Rochester) but Dennis adjusted and made it work at the service department Thanks More

by SBENIKE8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

So helpful!! Did requested Work and made good suggestions. Timely and professional. Patient and worked with my.schedule to accommodate needs and concerns. Very clean. More

by peggyhann1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Prices were high for the service and parts compared to others. Other than that service was good and people friendly. Shuttle service was excellent. Thanks. More

by Moremath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

My experience is that every time I need them everybody is very helpful and have a solution or a good advice for the questions I have. More

by FBAUMANN2001
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
August 01, 2021

Oil change took 1 1/2 hours, but maybe that is required to do comprehensive check of vehicle systems. Otherwise, I had a good experience. More

by CRAIG71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gafjken
July 31, 2021

In for our 20,000 mile service on our 2019 Audi e-Tron and everything went very smoothly. The service was completely efficiently and Park Place was even able to pick me up from work early to grab the car. More

by TFJOHNSON1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Service department is world class. Jared and Dennis always take great care of me. I like that I can view and pay my bill online when they send it to me via email. More

by TractorJimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz, Jared Gafjken
July 29, 2021

Everything was great. I had to wait a while for getting picked up by the shuttle but I understand that that can happen at certain times of day. More

by NELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz
July 29, 2021

Overpriced for mere routine maintenance. There is no justification for the $156.95 labor charges for oil/filter change and tire rotation when the vehicle was in and out of the shop in less than an hour. More

by jula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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