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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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December 31, 2020

Joshua is an outstanding service rep. He hoes out of his way to make sure things are done right. We are very appreciative of everything he does for us. More

by behfar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

It was retry good but I brought vehicle in to ask if oil leak was covered by warranty. They said no and charged me $80.00 More

by SSWANSON0
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
December 31, 2020

The people are friendly and the building and garage area are clean and comfortable. Cherie did a great job on follow up with a credit card update. More

by DHENRIKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherie, she followed through and completed her job with the a credit card reversal, Mac Miller, Jared Gafjken
December 31, 2020

Everyone was prompt, friendly, and answered my questions. The process of getting me to work and back to my car was easy and quick. Thank you. More

by SHELDON.ROBERTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Miller, Chris Leitz, Jared Gafjken
December 31, 2020

Great service usually they wash and do a quick vacuum and wipe down of the interior, this was not done this time. Definitely disappointed that this wasn’t done. More

by Sthimijan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gafjken
December 30, 2020

It was easy to make and reschedule the appointment. Everybody was friendly. Chris was particularly helpful and knowledgeable. My questions and concerns were properly addressed and the service was compl More

by ordog.tamas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
December 30, 2020

Great service department! Knowledgeable. Helpful. They explain everything that needs to be done. I am very happy that they were able to get me in right away and get my vehicle all prepped for the ne More

by nrschwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
December 30, 2020

Prompt, friendly, professional. From arranging an Prompt, friendly, professional. From arranging an appointment to completion of warranty work. I will definitely return fo future service work. Oth More

by DRBLAKESTAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

Jared was great and I was able to get my oil and filter changed BUT more then 2 hours is far too long for this kind of service. More

by Angelica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gafjken
December 30, 2020

I have been very pleased with the quality of service that I have received. You stood for me, when I had to return with a problem. More

by sonimarh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gafjken
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