Luther Park Place Motor Cars - Service Center

Easy. In and out. Loaner cars and free shuttle. Very convenient. They keep in touch and keep you updated on costs every step of the way. convenient. They keep in touch and keep you updated on costs every step of the way. More

Josh is always prepared, thorough and courteous. I appreciate not being pressured into maintenance that can wait. The drop off and pickup/delivery option is a bonus being we drive an hour. We do this appreciate not being pressured into maintenance that can wait. The drop off and pickup/delivery option is a bonus being we drive an hour. We do this because of Joshua. More

Mack Miller helped me from start to finish in a very professional way fix the TPMS sensors on my Lincoln and had me out the door in an hour at no cost as was still under warranty, I am very impressed! professional way fix the TPMS sensors on my Lincoln and had me out the door in an hour at no cost as was still under warranty, I am very impressed! More

Fantastic service, I drive from Minneapolis to have my BMW serviced here. They have clean loaner cars available to you use. Chris is awesome and very communicative. My wife left a small bag in the loaner BMW serviced here. They have clean loaner cars available to you use. Chris is awesome and very communicative. My wife left a small bag in the loaner vehicle with her AirPods in it and they mailed them back to me! Above and Beyond service. Thanks again! More

I couldn't have been happier with my experience here. Phenomenal customer service and excellent work was done on my car. I will definitely be back for all of my repairs and maintenance needs. Phenomenal customer service and excellent work was done on my car. I will definitely be back for all of my repairs and maintenance needs. More

Very friendly and accommodating staff. Ordered part which arrived the following day and performed the install (offered us a ride if we did not want to wait in their lounge) and even washed the car. Th which arrived the following day and performed the install (offered us a ride if we did not want to wait in their lounge) and even washed the car. Thank you for your great service. More

I was visiting from Boston MA and needed to have my Audi A8 looked at for low coolant. I was pleasantly surprised by the excellent service provided. The GM Brad Johnson was very friendly and thorough as wa A8 looked at for low coolant. I was pleasantly surprised by the excellent service provided. The GM Brad Johnson was very friendly and thorough as was Joshua from the service team and the technicians. The issue was resolved to my satisfaction. Highly recommended. More

The best dealership. Brad Johnson GM is a great leader, spends time with customers. He is very customer focused. We have bought several cars from them spends time with customers. He is very customer focused. We have bought several cars from them More

They take the pain out of car repair.They are the best! The staff is knowledgeable,friendly and very professional! They get your car fixed quickly. The staff is knowledgeable,friendly and very professional! They get your car fixed quickly. More

On December 28th, my check engine light came on, so I checked the code which was a P0301 indicating that cylinder number 1 is experiencing misfires. This happened after a hard start in the cold. On Decem checked the code which was a P0301 indicating that cylinder number 1 is experiencing misfires. This happened after a hard start in the cold. On December 29th, I took it into Park Place for service since it was still under warranty. On the drive over to the dealership, my check engine light turned off, which means the issue was resolved. However, they still wanted to check the car. MAC MILLER calls me later the next day saying I had a bad spark plug. Its gap reading was 0.9mm instead of 0.8mm and wanted to charge me $460 to replace it. Spark plugs are not covered under warranty. I told him no, and was still charged $155 for a "diagnosis." That same day, I go and buy a new spark plug and ignition coil for roughly $30. I switched them both out in roughly 20 minutes and noticed that there were no markings on the existing ignition coil - indicating it was never removed and checked in the first place. If you look up this issue on my VW, you'll notice that the ignition coil is typically the issue and IS COVERED UNDER WARRANTY. I am 100% confident they never took off my existing coil to check my spark plug. It is entirely obvious that Mac Miller was going to charge me $460 for the "spark plug replacement" WHILE ALSO trying to get that same money from the warranty into VW for the bad coil. Never going back here for service again and highly recommend you take your vehicles elsewhere. More