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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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January 09, 2021

Awesome concierge service! Easy and clear communication with Mac. Didn’t feel pressured into anything, but also informed of what was necessary for my car. More

by sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Miller
January 09, 2021

Thank you for great service! Just came in for an oil change. Service tech recommended coolant flush also and husband agreed I should have that done also. So they did both services in one morning. Their More

by Melaniehart3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Miller, Chris Leitz, Jared Gafjken
January 09, 2021

The service department here has drastically improved. I was able to book online for my routine maintenance, pay on line and was safely shuttled where I asked to go to minimize my contact. the car was washe More

by JANE.M.FOOTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
January 08, 2021

Chris was very friendly, attentive and I trust him. The service department over the last 10 years has been very good. I have owned a number of BMWs which I purchased from Park Place and have always enjoyed More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
January 08, 2021

I called about having no heat in my 14' Passat TDI with a suspicion that the heater core was plugged. I dropped the car off that afternoon, and by 2 the following day they had a new heater core in and ready More

by John McIntyre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gafjken
January 07, 2021

Outstanding service, very welcoming and well mannered. Very helpful if any questions need to be answered. Also very informational on vehicles details. Thank you! Awesome experience! More

by JBERGMN507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Miller, Chris Leitz, Jared Gafjken
January 07, 2021

This visit was for an overdue annual oil tune-up. We weren’t expecting this to be one of those milestone visits. Service was good. More

by PABECKER54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Miller
January 07, 2021

Had great service from Mac Miller while getting my car diagnosed. I appreciated the friendliness and quality of care during my appointment at Luther VW. More

by KAITLYN.WRIGHT209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Miller
January 07, 2021

We were very pleased with our service. Joshua was very helpful in checking on and upgrading the navigation system. We were in a predicament that day, so we’re very grateful for the concierge service. Very More

by Fisherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

It was super easy to schedule and get my car in and out for my service! Thank you, Chris for taking care of everything! A More

by CALVERTHOMES
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
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