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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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February 12, 2021

My first service visit was amazing. Joshua Kern was my Audi Service Consultant and was just fantastic. He knew everything about my Audi. I felt so very much taken care of. Everyone in Service was so fr More

by Kari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Handled my issue quickly and professionally. Payment was easy and seamless. Appearance of shop was clean Showroom was awesome. Shuttle service was quick and easy. More

by JAMIE.PRASSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

The best, very prompt service, courteous and attentive staff. Chris was highly trustworthy, in no time addressed the issues. Couldn’t have asked for a better experience More

by GANGAT.NASEEMA
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
February 11, 2021

Chris did a nice job getting our car fixed, and kept us well informed as things progressed. He also had to deal with our insurance, and did a great job with that. More

by JVANTOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
February 11, 2021

Nice job. New maintenance manager. Previous time forgot a cap and I had to come back to have it put back to n. Not strong More

by IxxxxANI.MICHAEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
February 09, 2021

My car was done earlier than expected but was not washed when I picked it up. Overall great experience but second time I have picked it up and it wasn't washed as I was told it would be. More

by JSSTEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
February 07, 2021

For over $5K in service , they could have finished putting my car back together. Maybe if you spend $6K they do. Very disapointing to say the least. More

by philipg911s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Kern
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz, Jared Gafjken
February 06, 2021

Wrong parts were ordered. Poor communication. Not consistent with my previous good experiences here. Hopefully this was a one time poor service. I have usually been happy with their service. More

by Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Kern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Gafjken
February 06, 2021

Been a customer for a very long time. They are always professional and you can make an appointment using their app. Will continue to be their customer. More

by pmillin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz, Jared Gafjken
February 05, 2021

The work done was based on my requests and viewing the technician’s video review. Having this information I was able to understand and support the work for my car. This assured me that proper work was bei More

by scifibro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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