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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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March 10, 2021

Service was great and car wash is always nice. I wasn't happy to see an approximately $180 service charge just to cold-start check for engine tapping noise, that ended up being "fine". I didn't notice how More

by KAW2187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember who I spoke with.
March 10, 2021

Great service department. Answered all my questions completely. Kept in touch during my service and had it completed on time and complete. Highly recommend bringing an auto here More

by Jaziebarth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

Great local dealer, always consistent great service and the nicest courtesy drivers. Bought both our current vehicles there, one new and one used. Nice people. More

by SCHACHT1218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Gafjken
March 06, 2021

Appointment was made with ease.Service was done in a Appointment was made with ease. Service was done in a very professional manner, and was done on time. The car was cleaned after the service was comp More

by RJWIEDMAN0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
March 06, 2021

Not a single complaint. Good communication and explanation of working needing to be done. The shuttle service was prompt, courtesy, and followed Covid safety guidelines. More

by LUHMAN.MOLLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

Initial phone contact was friendly and efficient. Scheduling simple and perfect for my needs. Dennis went over the plan and then reviewed the results. Price appropriate for the services. More

by CGHSON
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Not professional . Feel only interested in letting customers spend more and more money on their cars. Too pricey. May try other dealers for future service More

by Tim Zhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Leitz
March 03, 2021

Easy scheduling of services. Friendly service representative. The online payment set up they have is efficient and handy. Pick up service and drop off service work great. More

by Jbres
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Went to Parkplace BMW for BMW service. This dealership is the closest to us. Staff is friendly. Making appointment was easy and we were in and out at the scheduled time. Very good service overall. More

by Syed Abidi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
March 02, 2021

Wondering why they didn't balance tires when they rotated - don't the two go hand in hand ? Or if a rotation was really necessary ? More

by jdladwig1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
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