Luther Park Place Motor Cars - Service Center

We’ve been coming to this dealership for all our maintenance work for the bmws we’ve purchased in the last 20 years, and the services the BMW service department provided have always been exceptional maintenance work for the bmws we’ve purchased in the last 20 years, and the services the BMW service department provided have always been exceptional. I’d like to give special commendation to the Master Mechanic Jeff, and BMW advisor Chris. More

I brought my car in for it’s 30,000 check-up and as always Joshua is knowledgeable and prompt and I love the shuttle service. always Joshua is knowledgeable and prompt and I love the shuttle service. More

My blue tooth was not working. Twice I brought it back to Joshua Kern and he got it working; but the next time I started my car it would not work. Wanting to make sure it was not my phone, I went back to to Joshua Kern and he got it working; but the next time I started my car it would not work. Wanting to make sure it was not my phone, I went back to AT & T twice and no they didn't think it was my phone. Then I called Audi customer service, after three attempts to reach someone and holding for 28 minutes I talked with Krystal W. who was very sympathetic and helpful. Again we got the blue tooth to work; but the next time I started the car, it wouldn't work, so back to Joshua again. The blue tooth module was corrupted and was replaced! Finally we got it to work. For 5 weeks I dealt with this. Always Joshua takes very good care of me! More

Vehicle was in and out as promised. Replacement part was damaged so had to come back a second time. On both visits, Josh made me feel like an appreciated customer and was upfront and honest. Superior cust damaged so had to come back a second time. On both visits, Josh made me feel like an appreciated customer and was upfront and honest. Superior customer service More

Park place and Joshua Kern are the best. Professional, quality service with friendly knowledgeable people who I trust. I have been a park place customer for many years and plan to stay for many more. quality service with friendly knowledgeable people who I trust. I have been a park place customer for many years and plan to stay for many more. More

Jared in service was very personable, explained the solution to my service needs thoroughly and responded to all of my questions. The service tech completed the work required and the detailing shop di solution to my service needs thoroughly and responded to all of my questions. The service tech completed the work required and the detailing shop did a great car wash inside and out. More

every time It wasgreat service and today it is so sweet that the staff clean my car well.It was nice if the cafeteria open. that the staff clean my car well.It was nice if the cafeteria open. More

The service department was awesome! Everyone was friendly and professional. My vehicle was finished in a timely manner. I would like to continue going there if the price is reasonable. This oil change was fr and professional. My vehicle was finished in a timely manner. I would like to continue going there if the price is reasonable. This oil change was free. More

Brought my BMW X7 in for annual maintenance and for evaluation of a message I had been getting about a potential problem. They were unable to figure out the problem (message) that day so they let me us evaluation of a message I had been getting about a potential problem. They were unable to figure out the problem (message) that day so they let me use a loaner vehicle until mine was fixed. They had to order a part so it took a couple more days to fix, but since I had the loaner vehicle it wasn’t a problem for me. Good customer service! More

Great staff. They deserve a raise. Logan the technician that worked on my car was also outstanding. Perfect experience per usual. Thanks Parkplace! Appreciate it! that worked on my car was also outstanding. Perfect experience per usual. Thanks Parkplace! Appreciate it! More