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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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April 01, 2021

After a catastrophic oil cooler line failure left me stranded, Park Place found a way to get me into their busy schedule and in the end came in below their estimated cost - a first for me for sure. They More

by lavendrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

Great service overall. I value the inspection video that was made available - much easier for me to pickup the nuances of the tires and breaks measurements. Great idea, with practical and human application. More

by alsorin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

Clean and friendly staff that's why I come back yeat after year. Now I have another VW from this place and will be bring here for sx. Thank you. I also love the convenience of online scheduling. More

by MOHAMOUD2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

This dealership sells and services all German makes of autos - Vw’s, Bmws N Audis. Ther are located in Rochester MN off US highway 53 More

by WRWELLNITZ49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Excellent service and welcoming! Great experience with staff, attention to detail and asked me about things that needed to be looked at now and things that will be coming up More

by daniel@cornerstonecopy.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

I have worked with this dealership on multiple occasions. We are very satisfied with the service. They work hard to ensure we got the vehicle we wanted. The service department is top notch. More

by GLENN_BETHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hlavka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz, Jared Gafjken
March 28, 2021

They’re professional and they have experience with good advice to their customers.but the have to have a deep cleaning especially at the end of winter to help their customers. Thanks More

by ELAF.ALSAIFI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

Excellent service! Convenience for customers is a priority of the Park Place team which I truly appreciate. They are very helpful in keeping you updated on the status of your vehicle repairs. More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
March 26, 2021

As usual, the service at Park Place was excellent. Making the appointment was a breeze. The staff were friendly and efficient. Joshua Kern, the Audi service manager, knows his stuff. More

by DENNISMAYS101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

They always do a great job and are always very pleasant to deal with. The shop is Keats very clean. The car wash is a nice extra. More

by RJMARCHIANDO
Recommend Dealer
Yes
Employees Worked With
James Taylor, Chris Leitz
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