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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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April 08, 2021

We took our BMW in for a service for the first time and were very pleased! The customer service department was excellent and the technician was excellent. We even received a video from the technician showi More

by Scott
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
April 08, 2021

Took my car in for oil change and quick inspection and it went Fast and the service was good . They were on top on answering my questions . More

by JTOREZ32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
April 08, 2021

Brought my VW Beetle in to get a recall fixed and while I was there they managed to find a recall that would fix my check engine light that was on, as well! I left very happy, and will gladly be back in the More

by bmpreap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shantelle Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz
April 07, 2021

Friendly and welcoming staff. Facility is clean. The service on my car was completed in a timely manner. My car was clean when I picked it up. More

by jenhosfeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
April 07, 2021

Great service! They completed the work in half the time they quoted me. I was in a bit of a time crunch and they stepped up and got me back on the road on time. More

by csbren
Recommend Dealer
No
Employees Worked With
Jared Gafjken
April 07, 2021

Staff seems knowledgeable and are courteous. I mentioned some concerns with the vehicle and they promptly addressed them. Was able to do all the paperwork from my phone! Even pay! More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Always a pleasure doing business with Park Place Motors. Appreciate the care and level of service for my vehicle. Everyone is very helpful, straight forward about costs and friendly. More

by LINDSB48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
April 06, 2021

I was there to get a new airbag for a recall. During this process they lost my garage door opener. They couldn’t find it and wanted me to go get a new one and have them reimburse me. I wasn’t agreeable with More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis
April 03, 2021

Park Place BMW is a very nice and clean facility! The customer service was excellent as well as keeping me updated via text message from the technician! More

by SCHROMGERRITT267
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
April 03, 2021

I was very impressed with Jared. He had my car’s oil change done early and he washed it. He also told me about a recall. I’ll be back in a couple weeks! Very friendly and efficient. Thank you! More

by ENAJ.WOODS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gafjken
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