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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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April 14, 2021

Brought the car in for an oil change . As usual got a professional group of people handling this in a very expedient manner at the same time being courteous. More

by salim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz, Jared Gafjken
April 14, 2021

Awesome service. Friendly helpful staff. Josh went above and beyond to help me with the air filter. I am very grateful. And Bob and Joel were so nice giving me a ride to the Mayo Clinic. Thank you so much f More

by Ana Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob and Joel- shuttle
April 14, 2021

Though I’ve only had a few visits everything was good. Service completed as expected, great van service. Shop is clean and orderly . This is my first Audi so I hope my vehicle meets my expectations More

by Monmad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

Great communication from the beginning when making an appointment and discussing needed service to the video of the inspection to the explanation upon pick-up of my A6. Great all-around service! More

by Klbrooke2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2021

I have 2000 A-6 which I purchased used in 2003 and have had the vehicle serviced at this dealership since then . Josh Kern knows me and my vehicle. And knows how attached I am to this car. I was recently t More

by RICHARDSON.RONALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Paperwork messed up they had my daughters phone number who lives in Kansas City and she was being texted we hopefully have this straight now More

by MAKACH54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almin Ališa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Love it, James Taylor
April 09, 2021

The salesman I worked with went above and beyond my expectations. The service department did a excellent job communicating throughout my service experience. I am very satisfied with Park Place Motors. More

by GARYBETCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Betcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Josh is always a pleasure to work with. Easy to schedule online, and really nice to get a video walk through from the service provider. Great communication from josh regarding the vehicle, and really eas More

by jmkruse22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Everyone did a good job as always. However, it could be Everyone did a good job as always. However, it could be better if your survey would not force me to write more than 25 words. If I have to deduct 1 s More

by TANGXJ98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz, Jared Gafjken
April 09, 2021

Everything exceeded my expectations. Complicated repair process. Parts had to be manufactured in Germany. I was updated frequently and my inconvenience was minimized. Good job by everyone. More

by dnolan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
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