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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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April 21, 2021

Was told service would take 90 minutes so I waited. It took 3 hours 😖 Costs were not transparent up front. Probably will not return here More

by phylliswyckoff
Recommend Dealer
No
Employees Worked With
Chris Leitz
April 21, 2021

Chris in the service department is a rock star. He has always provided honest and accurate information. Highly recommended service advisor. Josh is great too. More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz
April 21, 2021

The service was very good but seems a bit high priced for the work performed. The video is a nice touch but not enough to warrant over $400 for what is effectively a full service oil change. More

by Headbrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Everyone I encountered was very polite and professional. They were able to squeeze in my appointment for a pre-buy inspection even with short notice. The detailed report showed me everything I needed to kno More

by RedHat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gafjken
April 20, 2021

Josh was great setting up the appointment and making sure my recall airbags were here and installed. My service was done in a day. I appreciated they brought me home in a timely fashion. Thank you. More

by jomikewedding2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

The service technician did a great job changing out timing belt, water pump and doing an oil change. A hub cap was broken during the job, but it was replaced. More

by TVREUTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

Great experience, very friendly people and a competent set of technicians in a clean and pleasant environment. I highly recommend Park Place Motors for service. More

by nod29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gafjken
April 18, 2021

We had just purchased our vehicle. They put on mud flaps and plates. Kept me informed via text on my car’s status. Very friendly people. More

by 2ENGELBY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Taylor, Chris Leitz
April 18, 2021

Overall good experience. Some trouble with the car having a broken radio but salesman quick to offer solutions. All staff were professional and easy to work with. More

by PJTEBBEN
Recommend Dealer
Yes
Employees Worked With
Aaron Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hlavka
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

The staff was friendly and very helpful. They answered my questions and the car was ready before the promised time. The car operated smoothly after I picked it up. More

by rhwater1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
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