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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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May 29, 2021

The service department was once again through, prompt and polite. They did a great job. The holiday weekend was upon us and Chris, the BMW service manager, managed to get a battery sent down from Minneapolis More

by jhnoseworthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
May 29, 2021

The service was excellent. Even though I arrived and the ABS brake warning light was out, they still diagnosed the problem and fixed it sooner than expected. Thank you Chris. More

by gbrothmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
May 28, 2021

Very nice service area and people. Feel confident that the car is looked over and getting the right service. I thought the prices for service was a little high for what you get. More

by rickschell28@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz, Jared Gafjken
May 28, 2021

Very nice dealership good service department very knowledgeable very courteous people feel very confident about getting work done correctly, the cost was a little pricier. More

by rickschell28@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
May 27, 2021

I had a very pleasant experience dealing with Joshua in service. everyone wore a mask and kept their space. The work was done quickly and right. More

by BARD.DIERCKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schmidt
May 27, 2021

The service appointment was completed in a professional manner, on time and at the price myself and the Audi Service Manager agreed upon. Great work! More

by Mi
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Joshua provides exceptional service. He makes the extra effort to reduce inconveniences to me and does it all with courtesy and professionalism. He makes owning an Audi even better. More

by TIENCHINHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Great customer service, they went above and beyond to help my situation. Staff was friendly and more than helpful. The waiting area was great for my short time as they were very quick in the shop. More

by TJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz
May 25, 2021

Changed oil and filter. Retail price $80. Went to the Volkswagen after and found a service special for $59,95. After service they washed my Audi TT. More

by MITCHELL_DON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

I was asked if I wanted a tire rotation for $30 when I scheduled appt for oil change. I was charged $64.95. When I asked about it I was told it was for rotation and balance. Then the guy walked away. To More

by SHEREE.JOSEPHSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Kern
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz, Jared Gafjken
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