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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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June 19, 2021

VW dealer is the best, they welcome me and ask me, how we help you?,then told them my needs and gave them my key . More

by OSMAN970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Gafjken
June 18, 2021

Very Satisfied with their friendly service.I am Very Satisfied with their friendly service. I am definitely going to recommend them . Great 👍🏼 shuttle service back and forth. I had a problem and More

by SHEBA_FEHMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

Very impressed with the efficiency of the service department! Drive in and drop off. Very friendly and professional. Took great care of my vintage BMW. More

by gordonpal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The friendly and helpful ladies behind the counter. Five stars!, Chris Leitz
June 17, 2021

I had a mix-up scheduling on-line, but they still worked me in quickly. Always clean , friendly , very prompt service. Appreciate the courtesy van to go somewhere while waiting. More

by PCMLSNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
June 17, 2021

Had an emergency issue, and they were able to get me in and took care of it quickly. It required a software update and was no charge. More

by DRQUAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

We bought a used Jetta without rear floor mats and an extra key fob. The service department (Dennis) correctly aligned the key fob with our Jetta and fit the mats. They also washed my car! Great servi More

by SUWHARTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hlavka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist was friendly and helpful.
June 15, 2021

Very professional personnel. Joshua is the best, he has answers to all my questions and goes above and beyond to resolve my concerns and make sure I’m always satisfied. More

by ANISGHARIANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz, Jared Gafjken
June 14, 2021

They took care of my R32 for all fluid changes. They were honest and upfront about charges and they were very open about which services should be taken care of first. More

by schwabo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jared Gafjken
June 12, 2021

I was able to get a quick date for my 40k checkup. Everyone I spoke with was professional and friendly. I liked the video of the car being serviced. Would recommend ti others. More

by Mctheuer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2021

Prompt courteous service. Provided a loaner vehicle comparable to what I purchased. Routine updates car was clean when it was returned. I’m impressed and happy! More

by CSNIK2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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