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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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July 11, 2021

Convenient, easy to schedule service appt. friendly and courteous staff and super easy way to pay on line very satisfied with the staff and service More

by mary.zimmerman75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz, Jared Gafjken
July 11, 2021

Our car was in need of repair right before our 16yo daughter was scheduled to take the drivers test for her license. Chris called around, got the part, and coordinated the repair. Well done, and thank More

by DRRWINTERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
July 10, 2021

Park Place always takes great care of my vehicle. Whether or not I have an appointment, I always get great service and/or an answer to my question. More

by KTAPPON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
July 10, 2021

Dennis was awesome and so attentive! All I needed was a little VW tire emblem and he ordered one and put it on no charge and no appointment necessary! Super happy withVW service. More

by Skm21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

We received a comprehensive estimate prior to the work being performed and a thorough explanation afterwards. We really appreciated the service technician’s video overview of the work completed and summar More

by Glenn from Rochester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
July 09, 2021

Highly professional and great service from check in to completion! Communicated well all day during service and work. Sending videos of completed work is a great touch! More

by BMOSER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
July 09, 2021

Done on time and satisfactorily finished. And it was reset and the reason for it was explained. Park place is a great place to have service, but this restriction for 25 words is not very useful. More

by HORST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gafjken
July 08, 2021

Great. I thought Jason did a good job. That is all I have to say that is all I have to say. Thank you very much More

by ajkell01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Efficient and customer oriented, Stephen suggested a loaner so I wouldn’t have to wait. He explained the procedure to us when we returned for the car. More

by ANNBUSJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hlavka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Gafjken
July 08, 2021

Service was do e in a ti.ely manner. Advisor and mechanic explained clearly what was done. Car was returned washed and ready to go More

by MANDKCALDWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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