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Luther Mazda of Kansas City - Service Center
Kansas City, MO
109 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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109 Reviews of Luther Mazda of Kansas City - Service Center
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March 26, 2019
good experience for my car service Went to other dealer's place for the service before. After oil changed and went home, I fond some scratch on one side. I am not sure it was caused dur Went to other dealer's place for the service before. After oil changed and went home, I fond some scratch on one side. I am not sure it was caused during the service but their tiny space gave me big impression. I like here even it is kind far from my home. More
by Steve811
March 24, 2019
Always Friendly and Professional I have had the advantage of using the service department several times and I am always impressed with the friendly and professional staff. My last vis I have had the advantage of using the service department several times and I am always impressed with the friendly and professional staff. My last visit was for new tires, I found the prices very competitive and the selection was impressive. The car is always returned washed and ready to go, nice little extra! More
by PaulR
March 03, 2019
Great dealership and service The staff are nice and professional. When I take my car to get serviced, it is always done quickly and efficiently. The dealership is clean and they The staff are nice and professional. When I take my car to get serviced, it is always done quickly and efficiently. The dealership is clean and they always ask if I want anything to drink or snacks to eat. The staff takes time to explain things to me regarding car service needed or recommended. Thanks for being great to work with! More
by M.T.T.
February 10, 2019
Battery Needed a battery. Made an appointment that morning. Was in and out in less than an hour. Skylar has always been very helpful. And kind. Needed a battery. Made an appointment that morning. Was in and out in less than an hour. Skylar has always been very helpful. And kind. More
by Paschal, deb
Employees Worked With
February 10, 2019
Battery replacement My battery was weak when starting so I drove over to Premier to have it checked. They checked it for me and affirmed the fact that it was weak. They r My battery was weak when starting so I drove over to Premier to have it checked. They checked it for me and affirmed the fact that it was weak. They replaced it with a new battery and I left happy and happy that it was found weak before it died. They are always friendly, helpful and honest. I’m most please wth their service. More
by Cherry.pie6111
Employees Worked With
January 02, 2019
Best customer service ever! Skylar and Lisa have the best customer service skills ever! I will always go back to Premier Mazda because of their superior customer service! -Chris Skylar and Lisa have the best customer service skills ever! I will always go back to Premier Mazda because of their superior customer service! -Chris More
by toolrules
December 22, 2018
Exceptional attention to detail. I wish I had a Doctor to take care of me the way that Premier looks after my vehicles. They are always welcoming and take time to explain what they ar I wish I had a Doctor to take care of me the way that Premier looks after my vehicles. They are always welcoming and take time to explain what they are doing. Exceptional customer service. More
by Happy guy
Employees Worked With
December 15, 2018
Always a delight I have only brought my car in twice to Premier, but each time, I'm warmly welcomed, treated with such respect, am told upfront what I should be expect I have only brought my car in twice to Premier, but each time, I'm warmly welcomed, treated with such respect, am told upfront what I should be expecting with my service and price, and have constant communication from the Premier team. I highly recommend getting your car serviced there. More
by CeciliaR
December 03, 2018
Customer service For the third time that I’ve been there Skyler has had the BEST customer service. Always polite and thoughtful! I have to hire front desk receptionist For the third time that I’ve been there Skyler has had the BEST customer service. Always polite and thoughtful! I have to hire front desk receptionists myself for my business and I understand what/who can bring customers back to your business. This guy is a truly nice person but also works hard and makes no mistakes! More
by lvschabel@gmail.com
Employees Worked With
November 11, 2018
Always a pleasure! Skyler & Lisa make communication as it should be as accessible, upfront & easy. They asist with the behind the scenes service team in getting me in & Skyler & Lisa make communication as it should be as accessible, upfront & easy. They asist with the behind the scenes service team in getting me in & out rather than try to distract & dazzle me with over the top waiting area distractions as other dealerships in my experience do, because they overbook. I am a fan. More
by Hyoung
