Luther Mazda of Kansas City - Service Center

replace tire and install front air dam I came in for a leaking right rear tire. The puncture was too near the edge to be replaced. Dealership obtained a new tire for me the same day. They a I came in for a leaking right rear tire. The puncture was too near the edge to be replaced. Dealership obtained a new tire for me the same day. They also used the time to install a new front air dam I had scheduled for the day after and saved me an extra trip. They gave me a nice loaner car to use during the day. More

Very nice professional staff. Fast scheduling for appointments for routine maintenance. Great car washes, always looks nice. A very nice service for new customers. Everybody is fri Fast scheduling for appointments for routine maintenance. Great car washes, always looks nice. A very nice service for new customers. Everybody is friendly and helpful. I highly recommend. More

Professional - Polite - Helpful Scheduled 50K service - plus the service needed that was found with the inspection; appreciated the courtesy car - appointment made a week out that Scheduled 50K service - plus the service needed that was found with the inspection; appreciated the courtesy car - appointment made a week out that fit into my schedule and the service departments availability. Both Skylar at drop off and Toby at pick-up were great to work with - pleasant, friendly and helpful. Winning service team and convenient location to provide Mazda service! More

Premier Masda is the best dealership of all time! LOVE, LOVE, LOVE, PREMIER MASDA OF KANSAS CITY! We love everything about this amazing dealership! We bought a new 2018 Masda cx5 from this dealership LOVE, LOVE, LOVE, PREMIER MASDA OF KANSAS CITY! We love everything about this amazing dealership! We bought a new 2018 Masda cx5 from this dealership last year. It was our daughter. We did a great deal of research to make sure we got the best deal from the best dealership and we landed at Premier Masda! So glad we did! Justin and Kelly Vitale spent so much time with my daughter teaching her all about the car. They educated her on all of the safety features and made sure she was very knowledgeable and familiar with the car. They truly cared about us! The General Sales MGR, Jason Barrett is beyond amazing! He is very involved in all of the sales and came out and introduced himself. He was so sweet and kind hearted! Fast forward one year, we love our car and we love our dealership! Omg...they at just incredible! EVERYTIME we walk in Kelly Vitale ( our sales gal) and The GM, Jason Barrett make a point to come and say hello. They always remember our names! I am so comfortable sending my 16 yr old daughter in to get her oil changed BC they treat her like an adult. She came home and said mom...they treat me like a queen! Oh and they was your car by hand! Yes by hand...complimentary! I needed my oil changed last week last minute and I called and spoke to the GM, Jason. Even though the service Dept had 30 cars in that day, he said no problem and even gave me a loaner car. I also showed him a door ding and a small scratch. I got a “no problem” to that as well! I came back and the ding and scratch were gone! No problem and no charge! I just sent a friend from work to Premier Masda to buy her car so of course I would refer a friend! I will only. Us cars from them! Top notch place! The dealership is so cool! Reminds me of a Harley dealership! Also yummy snacks, drinks! The best, funniest, knowledgeable employees ever! Love the service folks, Lisa and skylar! One time Lisa helped me unload about 30 bags of groceries! This is just a really different, family type, honest, feel good place! My daughter feels like a queen and I feel like a got an amazing deal from some really great people! THANK YOU PREMIER MASDA ?? For going above and beyond! More

GREAT SERVICE Lisa is the best. always helpful, cheerful and gets the job done quickly and correctly I always go to Premier for my service needs and will continue Lisa is the best. always helpful, cheerful and gets the job done quickly and correctly I always go to Premier for my service needs and will continue to do so More

Maintenance needs met and exceeded. Went in for 45k maintenance. They recommended manual transmission fluid flush. Also helped order new spoiler to replace damaged one. Both Lisa and se Went in for 45k maintenance. They recommended manual transmission fluid flush. Also helped order new spoiler to replace damaged one. Both Lisa and service manager very helpful and friendly. More

Great service Friendly staff that took care of me and honored a commitment from a previous dealership that merged together. I would recommend this place to anyone l Friendly staff that took care of me and honored a commitment from a previous dealership that merged together. I would recommend this place to anyone looking for a great dealership to work with. More

Excellent customer service! Chris Auhll is the service manager and he is a top-notch customer service manager! He tried 3 days to solve the problem we had on our 2007 Mazda CX-9 Chris Auhll is the service manager and he is a top-notch customer service manager! He tried 3 days to solve the problem we had on our 2007 Mazda CX-9. We have been to Premier Mazda several times over the years for maintenance of our vehicle and been very happy with the service. More

Warranty and service Just good people to work with. I didn’t have an appointment since I transfer from the metcalf location but they got me right in and out. Just good people to work with. I didn’t have an appointment since I transfer from the metcalf location but they got me right in and out. More

Quick I’m so happy with the sales and service at Premeir Mazda. My car was washed, vaccummed, tires rotated, and oil changed in 50 minutes. Plus, I got a fr I’m so happy with the sales and service at Premeir Mazda. My car was washed, vaccummed, tires rotated, and oil changed in 50 minutes. Plus, I got a friendly update on status of everything else. More