Luther Mazda of Kansas City - Service Center

Friendly and trustworthy I used to frequent a service shop up the street from Premier, but always had an uneasy feeling that they were 'playing' me (perhaps because I'm a woma I used to frequent a service shop up the street from Premier, but always had an uneasy feeling that they were 'playing' me (perhaps because I'm a woman) when it came to recommending services. With Premier Mazda, my impression is that they are honest and recommend only those maintenance services or repairs that are truly needed. The staff is also very friendly and welcoming, and this past Saturday I was happy to be invited to partake of the grilled burgers and snacks they put out for staff and customers. A truly nice touch! More

Great service! Chris is a huge asset to this dealership! His professionalism and communication is excellent and we greatly appreciate the work he's done on our CX-9 Chris is a huge asset to this dealership! His professionalism and communication is excellent and we greatly appreciate the work he's done on our CX-9 on multiple occasions. More

Oil change The oil change was quick all paperwork gave me a record of what had been done I has a car wash also very nice job. Great experience and customer ser The oil change was quick all paperwork gave me a record of what had been done I has a car wash also very nice job. Great experience and customer service More

They take care of their customers. Have used the service dept. on a few occasions and we are pleased with our experiences. It's usually never good news when you take your 9 year old ca Have used the service dept. on a few occasions and we are pleased with our experiences. It's usually never good news when you take your 9 year old car in for repair, but they work hard to keep our business. More

Top notch service department Lisa was my service advisor. She's always pleasant and professional. She has a great personality and you can tell she truly cares about her customers. Lisa was my service advisor. She's always pleasant and professional. She has a great personality and you can tell she truly cares about her customers. I'll definitely be coming back for all my automotive needs. More

Excellent service. The service was excellent. The employees were very friendly and accomadating. They ensured I was satisfied with the service. I will continue to go the The service was excellent. The employees were very friendly and accomadating. They ensured I was satisfied with the service. I will continue to go there for service. More

I was new to town and a friend told me this is where he takes his Mazda. I'm glad he did. I have never had better service than what I have received from Rob Sights Mazda(formerly Bob Sights). Any time t takes his Mazda. I'm glad he did. I have never had better service than what I have received from Rob Sights Mazda(formerly Bob Sights). Any time they have noticed something that I might want to take care of, they would come to me and tell me what the problem is. They then go into detail on the options I have to fix it and how much each option would cost. They never do anything with out asking you first. They treat you with the up-most respect and go out of their way with customer service. One time I went for service and they took me to a close grocery store so I could do my grocery shopping while they worked on my car. They picked me up within a 5 minutes of me calling them to pick me up, helped me load my grocries in the car. I now drive 30-45 minutes depending on the traffic to go here when there is a Mazda dealership just 5 minutes away from my house. As long as I live in KC I will never go anywhere else. More

I have Mazda 6 and CX 7. Spending long time found two big Mazda dealer which can't satisfy their customers also mess up their customer cars. Good news, Finally, I found out that Rob Sight or formally, Bob Mazda dealer which can't satisfy their customers also mess up their customer cars. Good news, Finally, I found out that Rob Sight or formally, Bob Sight doing the best job compare with two of those dump dealership. Rob Sight not only satisfy their customers also I can swear that Rob Sight have the BEST ATTITUDE, TECHNICIAN and MECHANIC toward their customers. Keep it up Rob Sight. Thank You for all of you to help me with my problems. More

After many problems, which is best described as a comedy of errors, which were caused by another automotive specialist, I got my Mazda Tribute to BOB SIGHT MAZDA. Let me tell you... IF you ever need ANY se of errors, which were caused by another automotive specialist, I got my Mazda Tribute to BOB SIGHT MAZDA. Let me tell you... IF you ever need ANY service, go to BOB SIGHT MAZDA FIRST!!! It took quite some time to iron out all of the problems, but they were diligent and VERY knowledgeable. They treated me more than fair and made me feel like one of THEIR family. I live out of state and they even called to make sure that I had made it home safely! I wish I knew the names of everyone in service AND sales, as they all took an interest in my ordeal which was caused before arriving at Bob Sight. PLEASE take my recommendation... go to BOB SIGHT MAZDA/FORD/LINCOLN/MERCURY/KIA for all service needs and sales of new or used cars. They all were the CREAM OF THE CROP! More