Luther Mazda of Kansas City - Service Center

Disappointed with the service. Car is making lot of noise after the service. Usually car gets lot smoother and quieter after service. Car is making lot of noise after the service. Usually car gets lot smoother and quieter after service. More

I recently had a fantastic experience at Luther Mazda while purchasing my new car. Mia, the salesperson, was incredibly knowledgeable and attentive. She took the time to understand my needs and guided me while purchasing my new car. Mia, the salesperson, was incredibly knowledgeable and attentive. She took the time to understand my needs and guided me through the selection process without any pressure. Zach, the finance guy, made the financing process smooth and straightforward. He clearly explained all my options and helped me find a plan that worked for my budget. Overall, the staff at Luther Mazda created a pleasant and welcoming atmosphere. I highly recommend them for anyone in the market for a car! More

The best experience I’ve had with a dealership excellent all high marks😊 Exceptional receptionist that greeted me very knowledgeable pleasant and I felt very comfortable. Staying there waiting on my Mazda all high marks😊 Exceptional receptionist that greeted me very knowledgeable pleasant and I felt very comfortable. Staying there waiting on my Mazda three 2013. More

Luther Mazda's service department is one of the best in the K.C., Mo area. They have always treated me with friendless and respect. I wouldn't think of taking my car anywhere else than Luther Mazda. the K.C., Mo area. They have always treated me with friendless and respect. I wouldn't think of taking my car anywhere else than Luther Mazda. More

It was very quick to drop off and getting the car Everybody was so polite . Thank you for your service Everybody was so polite . Thank you for your service More

I was very impressed with the service. Haley did an excellent job of getting me in and out. Thank you! Haley did an excellent job of getting me in and out. Thank you! More

Super friendly attentive staff, beautiful facility and excellent service! Very much appreciate the loaner. Convenient video detailing service was also very helpful excellent service! Very much appreciate the loaner. Convenient video detailing service was also very helpful More

I always get good service at this dealership. The customer service clerks that make appointments are always friendly and very knowledgeable. I like the text communications that update me on the s The customer service clerks that make appointments are always friendly and very knowledgeable. I like the text communications that update me on the status of my car and the video overview of the potential repair work recommended. More

Honestly Luther Mazda has been one of the best car dealership experiences that I've had. They are quick, smooth, and reliable! dealership experiences that I've had. They are quick, smooth, and reliable! More

First, the rental car they gave me was extremely dirty, and had no fuel. After 3 weeks, I was finally called back to pick up my car. They didn’t do a curtesy wash for my car either, so it was also very dir and had no fuel. After 3 weeks, I was finally called back to pick up my car. They didn’t do a curtesy wash for my car either, so it was also very dirty from sitting outside for 3 weeks. This is a basic service they do at every other dealership I’ve ever been to. Then to top it all off, I got home and found a detached pvc hose just sitting on my hood. They never attached it back to the engine and now I’m wondering if everything was put back correctly. Dealership wants me to go back to make sure things are correct but I don’t live close. Only went there because it was a warranty job, but very disappointed in this service /dealership. More