Luther Mazda of Kansas City
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I gave them the third degree because I had seen deceptive practices at other dealers But everything they didn’t have any hidden cost or twist my arm to buy stuff I didn’t want Any problems I found they q practices at other dealers But everything they didn’t have any hidden cost or twist my arm to buy stuff I didn’t want Any problems I found they quickly corrected Would strongly recommend this dealership More
I visited Luther Mazda to resolve a TPMS (tire pressure monitoring system) issue on my Mazda CX-5, 2022 model. I paid for a full diagnosis and was told the problem was fixed, but the TPMS warning light cam monitoring system) issue on my Mazda CX-5, 2022 model. I paid for a full diagnosis and was told the problem was fixed, but the TPMS warning light came back on less than an hour after picking up my car. When I returned immediately, I was told I would need to pay again for the same diagnostic service, even though the issue was clearly not resolved. I am very disappointed by this lack of accountability. Customers should not be required to pay multiple times for the same unresolved problem. I hope the dealership improves its service policies and stands behind its work. More
Bought a pre owned car 2 months ago. Had two non-negotiable points. Chipped windshield needed to be fixed and i absolutely wouldn’t buy without a second key. They made up this promise th Had two non-negotiable points. Chipped windshield needed to be fixed and i absolutely wouldn’t buy without a second key. They made up this promise that their window guy and their key guy would contact me about fixing these issues on my time at my home or job. Two months out, no calls from these people and no one from the dealership has contacted me about these required repairs. They straight ghosted me. Liars and cheats only interested in selling me a car and then moving on. Any dealer has a “we owe” sheet that goes with every sale and can’t finish their monthly books until all things are fulfilled. Luther Mazda of KC apparently doesn’t care about me or my satisfaction. Let’s assume they won’t care about you or yours either. Avoid Luther Mazda of KC. More
We took a chance driving way down south to Luther Mazda and boy, the sales rep John Greenquist made the entire process of buying a pre-owned car worth it! He listened to us intently to understand what our and boy, the sales rep John Greenquist made the entire process of buying a pre-owned car worth it! He listened to us intently to understand what our needs were without trying to sell us. It was such a refreshing experience that I recommend a trip down south to Luther Mazda to buy car! More
I recently purchased a 2025 Mazda CX-5 Premium Plus in Machine Gray Metallic over Parchment Leather. I love the vehicle! That said, I would not recommend Luther Mazda for their integrity. I was referre Machine Gray Metallic over Parchment Leather. I love the vehicle! That said, I would not recommend Luther Mazda for their integrity. I was referred to them by Costco’s I made an appointment and went in and completed a sale. I later learned the dealership was supposed to present to me a Costco price sheet, which they never did. I learned later the dealership offered a price which included existing discounts in the trade-in offer which resulted in me receiving $500 for a trade-in for which I was being offered $5,400 from other dealerships online. When I pointed this fact out to a “sales manager” texting me later to ensure good reviews, I was blocked from responding. So, be aware of the lack of transparency and integrity when visiting this dealership and also be aware of what you are entitled to receive as a Costco referral. More
They had a car priced at $15,300. I made a very reasonable offer on it. I offered what my bank would loan. Turned it down and said they would take $ 15,500. They claim that's a discou I made a very reasonable offer on it. I offered what my bank would loan. Turned it down and said they would take $ 15,500. They claim that's a discount of $200 because of the dealer fees. The car business has gone to xxxx. They are just greedy and we've been dumb enough to keep buying. Prices are approximate. More
Disappointed with the service. Car is making lot of noise after the service. Usually car gets lot smoother and quieter after service. Car is making lot of noise after the service. Usually car gets lot smoother and quieter after service. More
I recently had a fantastic experience at Luther Mazda while purchasing my new car. Mia, the salesperson, was incredibly knowledgeable and attentive. She took the time to understand my needs and guided me while purchasing my new car. Mia, the salesperson, was incredibly knowledgeable and attentive. She took the time to understand my needs and guided me through the selection process without any pressure. Zach, the finance guy, made the financing process smooth and straightforward. He clearly explained all my options and helped me find a plan that worked for my budget. Overall, the staff at Luther Mazda created a pleasant and welcoming atmosphere. I highly recommend them for anyone in the market for a car! More
The best experience I’ve had with a dealership excellent all high marks😊 Exceptional receptionist that greeted me very knowledgeable pleasant and I felt very comfortable. Staying there waiting on my Mazda all high marks😊 Exceptional receptionist that greeted me very knowledgeable pleasant and I felt very comfortable. Staying there waiting on my Mazda three 2013. More




