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Luther Mazda of Kansas City

Kansas City, MO

4.1
188 Reviews
The team at Luther Mazda of Kansas City would like to welcome you to our dealership in Kansas City, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Kansas City, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Kansas City count on the high-quality vehicles and services found at Luther Mazda of Kansas City, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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13900 Washington Street

Kansas City, MO

64145

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Showing 188 reviews

February 07, 2026

I gave them the third degree because I had seen deceptive practices at other dealers But everything they didn’t have any hidden cost or twist my arm to buy stuff I didn’t want Any problems I found they q More

by dstricken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Skapura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2026 -

Luther Mazda of Kansas City responded

We’re glad our transparent pricing and prompt corrections made your Mazda CX-9 purchase stress-free. Thank you for recommending us and trusting our team.

January 19, 2026

I visited Luther Mazda to resolve a TPMS (tire pressure monitoring system) issue on my Mazda CX-5, 2022 model. I paid for a full diagnosis and was told the problem was fixed, but the TPMS warning light cam More

by Satish S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bolton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Luther Mazda of Kansas City responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Derek Goshien, General Manager, 816-623-7105.

Jan 22, 2026 -

Luther Mazda of Kansas City responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Derek Goshien, General Manager, 816-623-7105.

December 28, 2025

Bought a pre owned car 2 months ago. Had two non-negotiable points. Chipped windshield needed to be fixed and i absolutely wouldn’t buy without a second key. They made up this promise th More

by Joshua M. Owen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derrick "DW" White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Luther Mazda of Kansas City responded

Thank you, Joshua, for bringing this to our attention. Please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Derek Goshien, General Manager, 816-623-7105.

Jan 07, 2026 -

Luther Mazda of Kansas City responded

Thank you, Joshua, for bringing this to our attention. Please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Derek Goshien, General Manager, 816-623-7105.

August 14, 2025

We took a chance driving way down south to Luther Mazda and boy, the sales rep John Greenquist made the entire process of buying a pre-owned car worth it! He listened to us intently to understand what our More

by pthomas10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greenquist
August 01, 2025

I recently purchased a 2025 Mazda CX-5 Premium Plus in Machine Gray Metallic over Parchment Leather. I love the vehicle! That said, I would not recommend Luther Mazda for their integrity. I was referre More

by D.A.L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kicha
December 10, 2024

They had a car priced at $15,300. I made a very reasonable offer on it. I offered what my bank would loan. Turned it down and said they would take $ 15,500. They claim that's a discou More

by dcfire37
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Zach and Chris
October 24, 2024

Disappointed with the service. Car is making lot of noise after the service. Usually car gets lot smoother and quieter after service. More

by Rachit.mehta.85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jashawn Mayberry
October 19, 2024

I recently had a fantastic experience at Luther Mazda while purchasing my new car. Mia, the salesperson, was incredibly knowledgeable and attentive. She took the time to understand my needs and guided me More

by Hmiw2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia from sales department and Zach from finance
October 17, 2024

Quentin made the experience comfortable and was thorough in explaining the process. He was awesome ! So was Zach and the manager More

by caitlingrowney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quentin
October 16, 2024

The best experience I’ve had with a dealership excellent all high marks😊 Exceptional receptionist that greeted me very knowledgeable pleasant and I felt very comfortable. Staying there waiting on my Mazda More

by am.watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Graham, Skylar Schallenberg
1
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