181 Reviews of Luther Mankato Honda - Service Center
Considerate and Professional One of the tires on my Honda vehicle has been losing air slowly, setting off the air pressure light on the dashboard. While driving by the dealershi One of the tires on my Honda vehicle has been losing air slowly, setting off the air pressure light on the dashboard. While driving by the dealership, and with no previous appointment, I decided to stop in at the service department at 4:45 p.m., and instead of brushing me off, they took my tire off and checked for a leak and charged me nothing for considerable time and effort. They couldn't find evidence of a leak, so the tire is still being monitored. I was impressed both by their consideration and their professional approach to my problem. I have never had anything but top-notch service from Honda. More
Top Notch From the time we inquired about new tires till we drove out the door, everything was done top notch. We were shown choices - discount options - option From the time we inquired about new tires till we drove out the door, everything was done top notch. We were shown choices - discount options - option to reschedule appt. to take advantage of further discounts on alignment. From shuttle service to service desk was done with care and consideration. More
Service The service dept. is top notch. They make sure you leave 100% satisfied and the vehicle is repaired correctly. Modern dealership full of friendly face The service dept. is top notch. They make sure you leave 100% satisfied and the vehicle is repaired correctly. Modern dealership full of friendly faces. More
Proven service and trust 80,000 miles ago, my Honda Accord (bought elsewhere) simply died. The service dept. stayed open late to allow me to have the car towed in. It is these 80,000 miles ago, my Honda Accord (bought elsewhere) simply died. The service dept. stayed open late to allow me to have the car towed in. It is these not-so-little extras that have brought me back ever since. I trust the Luther Honda service team. They listen to my concerns, communicate with me throughout the repair, and make needed repairs that are consistently thorough and reliable. Winter driving can be dangerous, but I don't worry because of team's reliability and care. More
Service Dropped by for a CD player issue. Might I mention they know me by sight and name all of them there! If you tell the crew what you want and be reason Dropped by for a CD player issue. Might I mention they know me by sight and name all of them there! If you tell the crew what you want and be reasonable with your requests Luther will GGEETT EERRRR DONE! GENS is my jewel he is always very polite and will go the extra mile for you ! They offer to shuttle you all day to multiple appointments if they need your car! And Ben is the right Leader ! He has no problem jumping in there and helping his guys! A relationship is a give and take..so ! I am glad Luther Honda exists so I don't have to deal with Wal-Mart or their subsidiaries anymore !1 THANK YOU!!!!!!!!!!!!!! More
Vehicle tailed Great shine outside inside polished up spots remove on carpet leather seats clean sheen and soft and I can see out Windows without that smugly gl Great shine outside inside polished up spots remove on carpet leather seats clean sheen and soft and I can see out Windows without that smugly glare. Awsome great job Justin ???? More
Oil change We took our new Odyssey in for its first service . Not only did we get oil and filter changed, but tires rotated and a host of other checks. Jon did We took our new Odyssey in for its first service . Not only did we get oil and filter changed, but tires rotated and a host of other checks. Jon did the intake and his crew did the work in the time mentioned. Pleasant waiting room. The popcorn was good. We will continue to use their services. Also a shout out to Erik in sales. Great to work with. More
The leasing and service of my Accord I have dealt with this dealership in the past and each time have found the sales people to the service department to be very helpful. They are courte I have dealt with this dealership in the past and each time have found the sales people to the service department to be very helpful. They are courteous, professional and gave to me information so I could make an informed decision. Even though a Honda dealership is closer to my home I choose Luther Mankato Honda for the very reasons I have stated already. More
Outstanding customer service, Jon in the service dept. I was in Mankato for an appt.; my hometown Luther dealer needed 5 day notice to make oil change. Jon in Mankato got me in immediately after my appt. I was in Mankato for an appt.; my hometown Luther dealer needed 5 day notice to make oil change. Jon in Mankato got me in immediately after my appt. with no reservation, I took a chance they could get me in for an oil change. Great job Mankato Luther Honda, you guys understand customer service. I will attempt to go back to Mankato for my service needs, other dealers need to check out Mankato Luther on how to take care of customers. More
Received immediate response to have my car seen. Left turn signal flickering and needed bulb. Battery testing showed charging was needed and was done. Key fob needed new battery. All needs co Left turn signal flickering and needed bulb. Battery testing showed charging was needed and was done. Key fob needed new battery. All needs completed in a timely manner. More