Luther Mankato Honda - Service Center

First oil change called and got in for oil change and tire rotation same day. I was in and out in less than a hour, very friendly staff. They explained everything that called and got in for oil change and tire rotation same day. I was in and out in less than a hour, very friendly staff. They explained everything that they checked and how everything looked. I will be going back. Ken Madison More

Excellent personalized service. Time to take my wife's van in for an oil change and general maintenance. I was greeted by the sales manager by name. He went back through the vehicle' Time to take my wife's van in for an oil change and general maintenance. I was greeted by the sales manager by name. He went back through the vehicle's history and recommended various services, explaining why. The waiting room was comfortable and there was wireless so I could get some work done while I waited. Two TVs were going though, giving an interesting echo effect, but I sat at the far corner of the waiting area to get away from the TV noise. The service was done early and they had me on my way. They made me feel like I was the most important customer that day. More

Great service. Very friendly. Mike was great. Explained everything well. Car serviced on time. Great job. Nice area in which to wait. Very nice and clean. Thank you. Very friendly. Mike was great. Explained everything well. Car serviced on time. Great job. Nice area in which to wait. Very nice and clean. Thank you. More

Went in for an oil change, left with a new car I went in for an oil change on my 2014 CRV. I made an appointment online the day before. I showed up and they could not find me in their system. Well I went in for an oil change on my 2014 CRV. I made an appointment online the day before. I showed up and they could not find me in their system. Well turns out I made the appointment at a different location! They were kind enough to get me in with no problems and we all had a good laugh about it. I asked if I could speak to someone about my lease being up soon and they showed me over to the showroom area and introduced me to Chris C the finance man so I could go over some options. I originally was going to just buy my vehicle after my lease was up because I thought that was my only option. Chris went and got some info and came back with a couple options for me. I was so thankful that Chris didn't just say here is how you buy what you have and that's all you get. He then took me out to look at the 2016 CRV's and asked me what I wanted that my current vehicle didn't have. I really wished that my car had a sunroof and heated seats for the winter. Chris then suggested I take one for a test drive, I thought why not, I'm waiting for my oil change anyways. Erich Lotz took me for a test drive. I was glad I went with him. He was relaxed, had good conversation and it wasn't the typical forced sales-y talking points during the drive. I was able to just drive, feel comfortable and fall in love with the car. We got back and told Chris the good news and got started on paperwork. I've seen people complain about the wait they experience when they have to purchase/lease a vehicle. Yes I had to wait, but I know it's because they were giving the same service I experienced; thorough, thoughtful, comprehensive, and most of all they really want to make sure you feel good about the purchase. After Erich and I filled out our paperwork I waited to see Chris C. When I got in with Chris I feel like we had a blast. We went over all the options, he made sure I understood everything, that I got the services/amenities I wanted and was comfortable with the price. I am SO glad I went in that day to get an oil change. From the start I was greeted by incredibly friendly service staff (I think Mike is the one that helped me), and we joked later about not needed that oil change after all. And left feeling like I really made a great choice. I leased my 2014 CRV at Luther Hopkins Honda and will only be returning to and recommending the Luther Mankato Honda location. More

Thanks for a GREAT Holiday weekend!!! It was Friday of the long Memorial Day Holiday... On my way home, in heavy traffic on a State HWY. I hit a piece of debris in the middle of the It was Friday of the long Memorial Day Holiday... On my way home, in heavy traffic on a State HWY. I hit a piece of debris in the middle of the road and racked my car up pretty bad... I was thinking... GREAT, now all my plans will be a bust... That, however, was not the case. I had my car towed to Mankato Luther Honda and Ben and his staff were awesome at putting me at ease that everything would move forward as planned. They were Right! They took care of everything and I had a GREAT weekend. I have worked with numerous other car dealerships in the Mankato area and Mankato Luther and its staff NEVER disappoint. They are a "TOP NOTCH" group. They are Honest and straight-forward. If I could give these guys 10 STARS I would. More

Great service! Everything went great with my oil change and told me I needed tires but didn't pressure me to get them. The service people were helpful and friendly a Everything went great with my oil change and told me I needed tires but didn't pressure me to get them. The service people were helpful and friendly and I was able to schedule my service at a convenient time for me. More

Great Vehicle, great service Everything went great with my oil change and tire rotation today. The service people were helpful and friendly and I was able to schedule my service Everything went great with my oil change and tire rotation today. The service people were helpful and friendly and I was able to schedule my service at a convenient time for me. More

Great service and follow through Took my Pilot in to have a warning light checked. It was reset and I went in my way, only for the light to come on a few hours later. The dealer ope Took my Pilot in to have a warning light checked. It was reset and I went in my way, only for the light to come on a few hours later. The dealer opened up an immediate spot for a recheck, set me up with a loaner, diagnosed the complete issue and credited the labor for the first visit against the second, charging me only for the part. That was impressive and very fair. Well done. More

Service on Honda Accord Hybrid Wonderful Service Department. Thorough, Fast and were very conscientious of my Budget limitations. We have two vehicles from this dealership, and t Wonderful Service Department. Thorough, Fast and were very conscientious of my Budget limitations. We have two vehicles from this dealership, and their service department ALWAYS affirms our decisions as the right ones. Thank you so much! More

service department The success of any dealership boils down to the service and care you receive from the employees. Mankato Luther Honda is blessed to have a Service De The success of any dealership boils down to the service and care you receive from the employees. Mankato Luther Honda is blessed to have a Service Dept that is well managed and incredibly staffed with experienced and dedicated staff. The client is welcomed and treated in a very professional way with respect and concern. Everything appears to be handled in a very honest way. I trust and have confidence in this and will return with future appointments. More