181 Reviews of Luther Mankato Honda - Service Center
Service Appointment This was my first service appointment since my new purchase. Everyone is friendly and the service is done promptly. I am so glad that I purchased th This was my first service appointment since my new purchase. Everyone is friendly and the service is done promptly. I am so glad that I purchased this car! More
Service Department This dealership has a great service department. They are forthright about costs and explain why service needs to be done. They are courteous and put This dealership has a great service department. They are forthright about costs and explain why service needs to be done. They are courteous and put up with us old folks. Big draw for me is the ability to have the courtesy vehicle pick us up and drop us off at shopping areas or, as the case last visit, provide us with a car to drive ourselves while ours is being serviced. Also love that we are not subjected to daytime television while waiting. TV is available but there are tables where TV is an option. More
Happy customer! I recently took my minivan in for my first oil change & to have the windshield treatment put on. I am extremely happy with the prompt, friendly servi I recently took my minivan in for my first oil change & to have the windshield treatment put on. I am extremely happy with the prompt, friendly service I received. I would recommend this dealership to anyone. More
Helped me with my first boo boo with my new car. Have had nothing but wonderful service since purchasing my care in May 2016. I would recommend Luther Mankato Honda to everyone. Always friendly and p Have had nothing but wonderful service since purchasing my care in May 2016. I would recommend Luther Mankato Honda to everyone. Always friendly and professional. More
Extremely helpful, as always I went in for a regular oil change and tire rotation. Ben listened to a couple of concerns I had. He also came and asked if I would like the air bag I went in for a regular oil change and tire rotation. Ben listened to a couple of concerns I had. He also came and asked if I would like the air bag recalled full-filled - YES! I had forgotten about that! Fixed the concern I mentioned and we figured out the other issue. We have had nothing but great service with Honda in Mankato. Very pleased. More
Outstanding personal attention Came in as a followup from a July recommendation, they gave good advice that was trustworthy. Brakes needed lots of attention, plus fluids. They were Came in as a followup from a July recommendation, they gave good advice that was trustworthy. Brakes needed lots of attention, plus fluids. They were great about a loaner so I could still work. Cost came in under the quote, Mike was really attentive and very friendly. I got good service at another dealership (other brand of car) but the guys at Honda have every place in town beat! More
New brakes I had an excellent appointment for new brakes at Mankato Honda. The technician did an excellent job and the service adviser (Jonathan Kells) was very I had an excellent appointment for new brakes at Mankato Honda. The technician did an excellent job and the service adviser (Jonathan Kells) was very pleasant and knowlegable.. He came and gave me the estimate and th ey were able to even fix a part and save me some money. Thank you!!!! More
Service department manager disrespectful. The service department has made me so dissatisfied that I could never buy another Honda; with fear that I would have to deal with the area's only Hond The service department has made me so dissatisfied that I could never buy another Honda; with fear that I would have to deal with the area's only Honda dealership. I spoke with the service manager about applying for a goodwill assistance (I read about it online as a service honda offers), not only did the service department say that there is no such thing, but they said that they never wanted to do business with me again. When leaving, I thanked the service manager for his time (even though I wanted to scream) and held out my hand to shake. He said that he does not want to shake my hand. He truly acted like a toddler throwing a tantrum. I do not know if he was just having a bad day, but all I wanted to do was get service done on my car and need assistance with paying. The humorous thing is, I now got an email asking to rate and post my experience at the service department! haha. More
Confident my car is in the best hands I have been a Honda owner since 1975. I have used Mankato Honda to service all of my vehicles since then. I appreciate the well-trained staff and c I have been a Honda owner since 1975. I have used Mankato Honda to service all of my vehicles since then. I appreciate the well-trained staff and courteous greeting. I leave the service area and feel confident my vehicle will run in top performance. Any problems have always been resolved quickly. They always try to save me money by using the coupons I receive. More
Honda CRV malfunctioning dash lights They were able to get me in quickly and work around my busy schedule. Setting me up with a loaner vehicle, when it became apparent it was going to They were able to get me in quickly and work around my busy schedule. Setting me up with a loaner vehicle, when it became apparent it was going to take longer than expected to fix the problem, was greatly appreciated. They were persistent in searching for cause to the problem, and gave me a step-by-step update with options. Listened to me and were respectful and polite. More