181 Reviews of Luther Mankato Honda - Service Center
Great service Changed new set of tires for 08 Accord and they reminded me of the overdue airbag recall and had it done also. The tires are a bit pricey but they gav Changed new set of tires for 08 Accord and they reminded me of the overdue airbag recall and had it done also. The tires are a bit pricey but they gave me a rebate form, and the new tires feel great to drive. Both services are done promptly. More
Good service but you pay for it dearly! The staff is knowledgeable and friendly. Service done in the allotted time. They did the "routine oil" change, tire rotation, antifreeze change, repla The staff is knowledgeable and friendly. Service done in the allotted time. They did the "routine oil" change, tire rotation, antifreeze change, replaced recall airbag and it was quite expensive and as below, the vehicle was not even vacuumed or windows cleaned. You have to request and pay additional for that too. They also tried to get me to spend more money on replacing two air filters (at I believe it was at least $30 each) by showing me (a women) "how dirty" the engine and cabin filters were. Didn't fall for that one! I spent $171++ and my car was still dirty and I had coupons! I probably will not be going back for an oil change:) But service is good but they make you pay for it!!! Deidra More
warranty work software update My husband bought a truck from across the road and he always gets a clean truck when he picks it up after service. Not so here. When I dropped it off My husband bought a truck from across the road and he always gets a clean truck when he picks it up after service. Not so here. When I dropped it off they commented on the windshield how dirty it was. Nothing changed when I picked it up. More
Warranty work. I had been a little concerned about an unusual low volume noise were beginning to be concerned about at about 40 mi. per hour. I mentioned it when s I had been a little concerned about an unusual low volume noise were beginning to be concerned about at about 40 mi. per hour. I mentioned it when scheduling installation of new tires and at the time of routine 5000 mi. maintenance. The service manager suggested bringing it back after we had experience with the new tires...and to rule out tire noise as the problem. We scheduled a time for a road test and diagnosis. The result was discovery of an apparent problem in the drive train. Yesterday, I brought the car back in for removal and replacement of a drive shaft. That went smoothly and completed within the time that I had available to wait for the repair. The pleasant part of the experience, was not only did the noise go away, but it was still under warranty and there was no charge for something that might have otherwise cost as much as $2,000. I have been especially pleased with the attitude and workmanship of everyone I have met in the service department. Always pleasant and courteous. I am very pleased to be the owner of the 2014 CRV purchased new at Mankato Luther Honda. More
Great service I was there for factory recall everything they did was professional at the same time look at the small things make sure my vehicle is in tiptop shape I was there for factory recall everything they did was professional at the same time look at the small things make sure my vehicle is in tiptop shape the moment I arrived the moment I left The experience was excellent More
Sales to Service were great. I bought a Ford Edge Limited from them I love it and service on it has been great had a few issues but Ben Zellmann the service manager did everything I bought a Ford Edge Limited from them I love it and service on it has been great had a few issues but Ben Zellmann the service manager did everything to make it right great team to work with. DLP More
Appreciate the communication and extra steps!! Had regular maintenance plus remote starter put in. Mixup in schedule so remote couldn't be put in that day. Gave us a loaner for few days and then Had regular maintenance plus remote starter put in. Mixup in schedule so remote couldn't be put in that day. Gave us a loaner for few days and then drove 2 hours to switch cars which saved a trip. Much appreciated!! More
Recall issue I received a notice in the mail regarding my 2015 CRV. I called Luther Mankato & within days I was in the shop, upgrade was done as well as a complet I received a notice in the mail regarding my 2015 CRV. I called Luther Mankato & within days I was in the shop, upgrade was done as well as a complete vehicle check. The service manager was very good - concise, informative, respectful & made me feel like my vehicle was in good shape & to watch a couple of things. It was a very good experience for me.! I was in & out in an hour. I too give Luther Mankato an excellent rating! Kay, St. Peter MN More
all aspects were great. Always courteous and prompt appointment times with no waiting other than when the work is being done. I trade about every 3 years for a 3 year old veh Always courteous and prompt appointment times with no waiting other than when the work is being done. I trade about every 3 years for a 3 year old vehicle. More
Luther Honda in Mankato goes above and beyond each time! We use Luther Honda for all of our repairs, purchases and services. We feel like a family member when we arrive because we are treated with respect a We use Luther Honda for all of our repairs, purchases and services. We feel like a family member when we arrive because we are treated with respect and courtesy and familiarity. We have so many examples of how each department has gone above and beyond for us. Helping with a surprise purchase, offering suggestions to off set expenses and helping with decision making are just a few of the examples. Tom, the courtesy van driver is a delight and makes the experience feel even more like home. More