181 Reviews of Luther Mankato Honda - Service Center
Met All Expectations Routine oil change and tire rotation, plus check trailer light connection concern. All work was done quickly and completely. Thanks Alex B. for show Routine oil change and tire rotation, plus check trailer light connection concern. All work was done quickly and completely. Thanks Alex B. for showing me the rear fuse location for the trailer lights. More
Customer service was great! From the time we drove in to the time we left the service was right on. All work was performed on time. We will continue to bring both of our Hondas From the time we drove in to the time we left the service was right on. All work was performed on time. We will continue to bring both of our Hondas here for all service. DWS More
Excellent customer service Have been in twice this month, once for an oil change and then for new tires. They have excellent customer service and are very efficient. Have been in twice this month, once for an oil change and then for new tires. They have excellent customer service and are very efficient. More
New Tires We needed new tires on our Accord and Pilot. Worked with Ben via phone and e-mail to get quotes and set up an appointment. Was greeted and checked in We needed new tires on our Accord and Pilot. Worked with Ben via phone and e-mail to get quotes and set up an appointment. Was greeted and checked in by Mike Shank, who kept us informed as to the progress of the work. As usual, everyone in the service area was very friendly. Besides new tires for the Pilot, there had been some increasing noise during highway drives. I had figured it was from the worn tires. After the new tires were installed the technicians noticed the noise was still there during their test drive. Turned out to be a worn wheel bearing, which was still covered under our extended warranty. Ben and his Team are always very professional and easy to work with. More
Oil change and rotate tires Everything went well. Fast courtesy drive to work. My car was done quickly. Everyone was great to work with. Great service!! Very important! One of th Everything went well. Fast courtesy drive to work. My car was done quickly. Everyone was great to work with. Great service!! Very important! One of the reasons I continue to buy my cars at Honda! More
"Great Customer Service" The team at Luther Mankato Honda is always so nice to work with. Ben Zellmann and his service team are always willing to take care of the Customers. The team at Luther Mankato Honda is always so nice to work with. Ben Zellmann and his service team are always willing to take care of the Customers. Thank You More
They'll treat you Right! They have always been great for customer service as they CARE and they’re RESPONSIVE! 1. Our CRV had ongoing VTC actuator issues and they replaced it They have always been great for customer service as they CARE and they’re RESPONSIVE! 1. Our CRV had ongoing VTC actuator issues and they replaced it and kept us informed until there was a final resolution - they provided a loaner vehicle when needed. 2. They were able to replace the VTC actuator on our accord as well without any questions even when it was a little outside warranty range - they provided a loaner vehicle when needed. 3. They proactively took care of getting a battery replaced under warranty even when we weren't seeing any issues with it at the time. More
Great Service Center The staff is friendly and professional. Work completed accurately and efficiently. Pleasant waiting area with beverages, popcorn, televisions, child's The staff is friendly and professional. Work completed accurately and efficiently. Pleasant waiting area with beverages, popcorn, televisions, child's play area and free wireless internet . More
Excellent, Superb Customer Service!!!! Mankato Luther Honda is an exceptional dealership, from sales to service. Each interaction is met with a professional, intelligent, thorough individ Mankato Luther Honda is an exceptional dealership, from sales to service. Each interaction is met with a professional, intelligent, thorough individual and the service goes beyond the sale for sure!! Would HIGHLY recommend this dealership!!! More
Very Courteous Service Department Going into the service area was prompt and courteous to have an oil and filter change, tire rotation, inspection, and an airbag part replacement all w Going into the service area was prompt and courteous to have an oil and filter change, tire rotation, inspection, and an airbag part replacement all which was done in short order. They were able to fix the bed trunk latch cover as well. Waiting area was nice. More