181 Reviews of Luther Mankato Honda - Service Center
Excellent service I was most impressed with the service I received at Luther Honda Mankato.Thank you !!!you went out of your way to make this a great experience. I was most impressed with the service I received at Luther Honda Mankato.Thank you !!!you went out of your way to make this a great experience. More
Excellent Service I recently had our Honda Odyssey in to Mankato Honda for a repair. Mike Shank informed us that there was a recall on our Odyssey and that they would d I recently had our Honda Odyssey in to Mankato Honda for a repair. Mike Shank informed us that there was a recall on our Odyssey and that they would do it at the same time as the repair. Everything was handled with professionalism and the cost of the repair was not out of line. Do to the time it to took to complete the repair and recall it couldn't be completed the same day. They provided me with a ride to and from my home (20 miles round-trip) at no extra charge. The waiting area is exceptional. More
Service Center Had appointment for oil change. Filters were changed and tires rotated also. Was charged for tire rotation which was supposed to be free with tire p Had appointment for oil change. Filters were changed and tires rotated also. Was charged for tire rotation which was supposed to be free with tire purchase. When we called them they told us we could get credit on the next service. It should be in our record that we purchased the tires there and the rotation would not be charged. More
Service Visit I bought my Crosstour about a year ago with 31000 miles on it. I took it in for an oil change on Saturday, April 5th and to have it checked out as it I bought my Crosstour about a year ago with 31000 miles on it. I took it in for an oil change on Saturday, April 5th and to have it checked out as it was recently stolen. Just wanted to make sure everything was OK. They told me there were a couple of maintenance items that Honda recommended that were to be done. I asked why they weren't done before I bought the car and the service guy said that is a good question. He said he would go to the used car sales manager and see what they would do. He called me back 5 minutes later and said they would cover the repairs. That is great service. I have a Lexus, a Infiniti and a BMW and am used to good service because they are premiere brands. I am so happy with Luther Honda over this. I have owned 3 different Hondas over the years and they are such great cars and love my Crosstour. That car xxxxxxthrough the snow as good as my big SUV. Kuddos! I only wish I remembered the name of the service guy. I hope Luther looks it up and rewards him. More
Great place to get service. Knowledgeable and friendly people who help me get the problem fixed. Timely to start and car was done at the time they said it would. people who help me get the problem fixed. Timely to start and car was done at the time they said it would. More
Purchased a 2010 CR-V in 2010. Have always had service at this location. They have always provided good service for me. I trust them and that is very important to me. Would not take my CR-V any other p at this location. They have always provided good service for me. I trust them and that is very important to me. Would not take my CR-V any other place! More
I have been taking my car to Luther Honda since moving to the area 2 years ago. I have to drive an hour and a half to get to them, but it is worth every mile. They have been wonderful. They sealed the deal f the area 2 years ago. I have to drive an hour and a half to get to them, but it is worth every mile. They have been wonderful. They sealed the deal for me last year when my car battery died while I was shopping nearby (an hour and a half from home and anyone else who would have come to jumpstart my car!). One of their service folks drove over and jumpstarted my car for me, even though they don't "officially" provide that service. I followed him back to the dealership, where they immediately installed a new battery for me for a very good price. Every other experience there has been just as great. They have won my loyalty! More
This is the 2nd time I've used Mankato Honda for service on my Acura and the 2nd time I've been very pleased with the prompt turnaround and the very friendly customer service! They call and verify service on my Acura and the 2nd time I've been very pleased with the prompt turnaround and the very friendly customer service! They call and verify before making any repairs and don't try to talk you into doing unnecessary repairs (unlike other shops I've been to). I would definitely return and definitely recommend this shop to anyone! More
I was able to set up an appointment with convenience. The overall sevice was very good, would recommend. The waiting lounge was clean and inviting, with water, coffee, and hot chocolate available at no The overall sevice was very good, would recommend. The waiting lounge was clean and inviting, with water, coffee, and hot chocolate available at no charge with the pop and snacks available to purchase. Also available were magazines and a tv. More
We purchased our CRV from another dealer and have brought it in to that dealer for service before now. On this occasion, I happened to be in Mankato and also need an oil change, so I brought it here. The imp it in to that dealer for service before now. On this occasion, I happened to be in Mankato and also need an oil change, so I brought it here. The improvement in customer service, speed, and waiting room facilities was impressive. I might have to drive back here for every service appointment! More