181 Reviews of Luther Mankato Honda - Service Center
Fair, honest, and helpful Last week, a shop stated my engine needed to be overhauled after overheating. Mankato Honda went the extra mile to test and test to insure the diagnos Last week, a shop stated my engine needed to be overhauled after overheating. Mankato Honda went the extra mile to test and test to insure the diagnosis was accurate. They were able to replace a leaking part and saved me THOUSANDS!!! I can't thank you enough Mankato Honda Service Team. I use them for all my service - Fair, honest and helpful every time I'm in. But the extra effort they showed in this scenario has made me a walking billboard for the good work they do! On top of this, the sales team found a new vehicle for me and worked with to have the numbers done & vehicle ready right away. These guys work fast! Gave a below market price and were willing to work with me. They have definitely earned my future business! More
Frindly & caring thy kipped me informed of what was going on and how long it would be and mad sure I was taken care of and got to where I needed to and pick me up and thy kipped me informed of what was going on and how long it would be and mad sure I was taken care of and got to where I needed to and pick me up and bring me back and would ask from time to time if I needed any thing. More
Above and beyond We bought our 2nd Accord sport just a few weeks ago and brought it back to have some protection packages put on it. We also brought our 2015 and had t We bought our 2nd Accord sport just a few weeks ago and brought it back to have some protection packages put on it. We also brought our 2015 and had them do the windshield and acrylic bra on that one also. The service department people were fantastic!!! We were treated very well and they went above and beyond to do things well and on time! They even checked on a part that needed to be replaced and got it done for us!! We couldn't be happier dealing with Luther Honda and the great service they provide! More
Luther Mankato Honda Very happy with Mankato Luther Honda Service department. Easy to get on the phone. Explain what was needed to be done. Alex was Helpful arranging Very happy with Mankato Luther Honda Service department. Easy to get on the phone. Explain what was needed to be done. Alex was Helpful arranging time of service. Will arrange service car if needed to take you home . Very pleased with all aspects on Mankato Honda. Would highly recommend Alex and the service department. More
Excellent First-Time Experience It was easy to schedule an appointment on the telephone. I received an email verification and reminder of the appointment prior to the scheduled time It was easy to schedule an appointment on the telephone. I received an email verification and reminder of the appointment prior to the scheduled time thanks to Darlene Mannino. I was able to get my car in 10 minutes before my scheduled appointment time for my first planned oil change. I was able to add some other needed tasks without a problem. Mike also identified other routine maintenance they would do (tire rotation, fluid check, etc.). I was directed to the well-stocked and customer lounge where I had a very comfortable time with popcorn, coffee and TV. The one hour planned went very quickly. Mike explained everything they successfully completed in reviewing the Honda Vehicle Inspection Form and gave me some directions for future maintenance. He was very professional, knowledgeable and personable. I felt valued as a customer!! More
Great Service Ben did a great job of taking care of everything for us when we need our car serviced. Professional and friendly. Thanks for the great service! Ben did a great job of taking care of everything for us when we need our car serviced. Professional and friendly. Thanks for the great service! More
Fantastic service, as usual ! I took my car in for an oil change, and went into the office to discuss regular 30000 mile fluid changes . When we agreed that I would leave it the ne I took my car in for an oil change, and went into the office to discuss regular 30000 mile fluid changes . When we agreed that I would leave it the next morning and get all of it done at one time, I got in my car to leave, and the battery was dead. They tested the battery and replaced it with a new one at no charge since it was still under warranty. today I left my car early in the morning and was provided a prompt courtesy shuttle to my job and picked up promptly when I got off work. My car was ready and all fluids and a factory part was replaced at no charge. All the work was explained to me in detail. All the staff was pleasant and courteous, friendly, and went out of their way to be sure I was happy with their service. More
As always, great experience Ben and his team were professional, kind, knowledgeable and helpful. Every aspect of their work was outstanding. We recommend Luther Mankato Honda Ser Ben and his team were professional, kind, knowledgeable and helpful. Every aspect of their work was outstanding. We recommend Luther Mankato Honda Service Department with the highest enthusiasm. Danica & Vojin Nikolic More
Service department is GREAT!!! I have always had excellent service from the service department at Luther Honda in Mankato. They give me an idea of how long it will take and it usual I have always had excellent service from the service department at Luther Honda in Mankato. They give me an idea of how long it will take and it usually is right on or done before. They offer rides to and from if i need to do shopping while in town. Last Saturday shuttle service wasn't available so they gave me a car to rent which worked out great for me. I had taken it in at 10:30 and we agreed about 12:30 i would come back and they would be done before that they called and said found a minor thing to work on so could be as late as 2:30 was that okay with me? I said yes of course i was shopping. I was done sooner so went back and my car was done. They have always treated great and have excellent service there. More
Great customer service! Great dealer here in Mankato, sales and service always a pleasant experience! Today was just a quick recall fix, all went well. I recommend this deal Great dealer here in Mankato, sales and service always a pleasant experience! Today was just a quick recall fix, all went well. I recommend this dealership. More