Luther Mankato Honda

Initially I had some issues with the salesman, but between the salesman and the management they stood behind their products. I was greatly impressed with the customer service provided in the end. between the salesman and the management they stood behind their products. I was greatly impressed with the customer service provided in the end. More

Pleasant experience. Personnel at Mankato Luther Honda were all very friendly and helpful. The "signing procedure" was lengthy, but Ben's sense of humor in the finance department made it easier. were all very friendly and helpful. The "signing procedure" was lengthy, but Ben's sense of humor in the finance department made it easier. More

I was given a quote of time and cost over the phone and it seemed very reasonable. The cost of the service came in less that quoted and the actual time was 30 min less then quoted. I was thrilled with both it seemed very reasonable. The cost of the service came in less that quoted and the actual time was 30 min less then quoted. I was thrilled with both. The only negative I would say is that Leah was chomping on gum while talking to me at check in which looked very unprofessional; but she was very nice and friendly and dressed professionally.I would never consider going anywhere but the Mankato Luther Honda for my service. I have been going there ever since I moved to Mankato area many years ago. The place is spotlessly clean and Ben Z in sales is the best ever. More

Very satisfied with my service. Employee was helpful and Very satisfied with my service. Employee was helpful and courteous. I was impressed with the spacous customer waiting area even though it was not Very satisfied with my service. Employee was helpful and courteous. I was impressed with the spacous customer waiting area even though it was not completely finished. I appreciated the coffee and newspaper available to me. The chairs are more comfortable than the usual hard office chairs, therefore not so hard on my back. More

I was on a tight schedule and was told the service was I was on a tight schedule and was told the service was going to take an hour. After over an hour I checked in the service dept. and found my car was I was on a tight schedule and was told the service was going to take an hour. After over an hour I checked in the service dept. and found my car was not there. It was outside. No service writers were at the service desk. After finding someone they said my paperwork was put in the wrong place and that my car was finished. More

thanks guys for the nice car if was every thing i was looking for a small car 5 speed 4 cycliner auto locks and windos and the best thing of all cruse corntrol!!!! Billy was a great guy and if he still w looking for a small car 5 speed 4 cycliner auto locks and windos and the best thing of all cruse corntrol!!!! Billy was a great guy and if he still working there in 10-15 years when i need a new car ill be asking for him. give him a fat bounse! More

We are Luther Advantage/VIP customers. We purchased our Hyundai Sonata from Luther Hyundai in Bloomington. We receive complimentary oil changes due to our VIP status. We could not make the trip to the me Hyundai Sonata from Luther Hyundai in Bloomington. We receive complimentary oil changes due to our VIP status. We could not make the trip to the metro for an oil change, but wanted to keep it in the “Luther Family.” And I do not trust those “Quick Lube” places. So we went to Luther Mankato Honda. When making an appointment, I was told that the cost would be $31. Believing this was a fair price I scheduled an appointment. Upon arrival, I felt unwelcome by our service advisor, almost like we were bothering her. We were told it would take about 45 minutes and we were directed to the lounge. Our 4 year old son was entertained by watching Mom’s car go up and down on the hydraulic lift; we had a good view from the lounge. From the time the car went up on the lift, to being driven out of the service garage was 25 minutes. Then it was driven to the parking lot. I know this because I had an intrigued 4 year old watching the whole time giving me a play-by-play on what they were doing. Another 20 minutes go by, I hear nothing. So I walk to the service desk, Leah looks up and says that she was just about to come get us because the paperwork was just finalized. Again, I feel like I am bothering her. The bill was $39 dollars and some odd cents, far from our telephone quote of $31. Upon looking close at the invoice it said customer agrees to $40 quote on the phone, which I never did. The invoice also showed that we were charged 50 cents to top off the washer fluid. 50 cents does not break the bank, but c’mon! The worst part, the next morning I go outside and they are oil spots under our Sonata on our new concrete driveway. It appears that the oil residue near the oil filter was never cleaned of used oil. Careless at best. Maybe my scores are unfair of the dealership as a whole; maybe Luther Mankato Honda does a wonderful job on the sales end. But I am very displeased with the service department and will not be back. More

I found all of the people contacted, sales, used car dept, finance, and service to be very friendly and helpful. Buying cars is not something that I look forward to, but the people at Luther Mankato H dept, finance, and service to be very friendly and helpful. Buying cars is not something that I look forward to, but the people at Luther Mankato Honda made it a pleasurable experience for me. And that is saying a lot!! More

I went to buy used but was given a great deal on a new Honda. I was treated great from the time I walked through the door. Aaron and all the staff were FANTASTIC!!! I would recommend this dealer to anyone Honda. I was treated great from the time I walked through the door. Aaron and all the staff were FANTASTIC!!! I would recommend this dealer to anyone looking for a new vehicle!!!! More

Alex did a outstanding job of meeting and exceeding expectations. I will refer Alex to others seeking a honda vehicle. He was respectful, informative and contacted us as we requested. The sales effo expectations. I will refer Alex to others seeking a honda vehicle. He was respectful, informative and contacted us as we requested. The sales effort by Kevin regarding extended warranty needs improvement.The price needs to be totaled versus simply the payment increase. I don't really believe a treatment can make glass 8-10 times stronger, if it really is that good it should be standard equipment. The statement that the US made parts are the ones likely to fail was unimpressive. We bought a honda based on reviews, our experience and others experience with Honda quality , the push to add a warranty based on possible future problems does not match what the Honda brand stands for. More