Luther Mankato Honda

Purchase and Trade of Vehicle Purchased a certified vehicle and traded a vehicle. Process was simple, staff was great to work with. Customer service was excellent---did our resea Purchased a certified vehicle and traded a vehicle. Process was simple, staff was great to work with. Customer service was excellent---did our research on-line prior to purchasing. The entire process took about 1 hour. More

Outstanding personal attention Came in as a followup from a July recommendation, they gave good advice that was trustworthy. Brakes needed lots of attention, plus fluids. They were Came in as a followup from a July recommendation, they gave good advice that was trustworthy. Brakes needed lots of attention, plus fluids. They were great about a loaner so I could still work. Cost came in under the quote, Mike was really attentive and very friendly. I got good service at another dealership (other brand of car) but the guys at Honda have every place in town beat! More

New brakes I had an excellent appointment for new brakes at Mankato Honda. The technician did an excellent job and the service adviser (Jonathan Kells) was very I had an excellent appointment for new brakes at Mankato Honda. The technician did an excellent job and the service adviser (Jonathan Kells) was very pleasant and knowlegable.. He came and gave me the estimate and th ey were able to even fix a part and save me some money. Thank you!!!! More

Check the map! Your web sight map shows your location at John Corcoran's old location on North Front Street.....probably want to change that. Just made a very satis Your web sight map shows your location at John Corcoran's old location on North Front Street.....probably want to change that. Just made a very satisfying new car purchase from Matt Sack....will do another review later......check your web sight. More

Service department manager disrespectful. The service department has made me so dissatisfied that I could never buy another Honda; with fear that I would have to deal with the area's only Hond The service department has made me so dissatisfied that I could never buy another Honda; with fear that I would have to deal with the area's only Honda dealership. I spoke with the service manager about applying for a goodwill assistance (I read about it online as a service honda offers), not only did the service department say that there is no such thing, but they said that they never wanted to do business with me again. When leaving, I thanked the service manager for his time (even though I wanted to scream) and held out my hand to shake. He said that he does not want to shake my hand. He truly acted like a toddler throwing a tantrum. I do not know if he was just having a bad day, but all I wanted to do was get service done on my car and need assistance with paying. The humorous thing is, I now got an email asking to rate and post my experience at the service department! haha. More

The best experience we have had buying a car. We actually went in to just test drive a car, and spent 5 hours there. Our sales associate took the time to make sure we were getting exactly what we We actually went in to just test drive a car, and spent 5 hours there. Our sales associate took the time to make sure we were getting exactly what we wanted, and she never pressured us to make a decision, or buy extra things. She did go over extra products, but was never pushy about them. It takes me a long time to make a decision, and she was very patient and understanding. Our trade value for or old car was very generous, which resulted in us trading in our car. I would definitely recommend them. More

Oil Change + I went in for a second oil change for my CRV and much to my surprise, I was told a mouse had gotten under the hood and made a nest on the cabin air fi I went in for a second oil change for my CRV and much to my surprise, I was told a mouse had gotten under the hood and made a nest on the cabin air filter. JMurray showed me the air filter as well as the nest. The air filter was replaced being the mouse had started chewing into it. He was very good at explaining everything to me. He said to put "Bounce" sheets in different areas under the hood and in my glove compartment. Mice do not like the smell of "Bounce." The technicians are very thorough with their inspection and I can feel confident driving my car knowing everything has been checked out. More

Excellent experience through all facets of new car purchase We came to Mankato Honda, never having shopped at the dealership before. My wife wanted to test drive a 2016 Honda Pilot. By coincidence, we were met We came to Mankato Honda, never having shopped at the dealership before. My wife wanted to test drive a 2016 Honda Pilot. By coincidence, we were met by our salesman, Zach. He was very helpful and honest during both our test drive as well as during ongoing discussions within the buying process, all the way through to teaching us about the car after our purchase. The finance department was also good to work with, making the signatures easy and straight forward. More

Confident my car is in the best hands I have been a Honda owner since 1975. I have used Mankato Honda to service all of my vehicles since then. I appreciate the well-trained staff and c I have been a Honda owner since 1975. I have used Mankato Honda to service all of my vehicles since then. I appreciate the well-trained staff and courteous greeting. I leave the service area and feel confident my vehicle will run in top performance. Any problems have always been resolved quickly. They always try to save me money by using the coupons I receive. More

Honda CRV malfunctioning dash lights They were able to get me in quickly and work around my busy schedule. Setting me up with a loaner vehicle, when it became apparent it was going to They were able to get me in quickly and work around my busy schedule. Setting me up with a loaner vehicle, when it became apparent it was going to take longer than expected to fix the problem, was greatly appreciated. They were persistent in searching for cause to the problem, and gave me a step-by-step update with options. Listened to me and were respectful and polite. More