Luther Kia of Inver Grove - Service Center

If you don’t see your customer in the waiting room, please check back in 5-10 min instead of assuming they left! This way they are not sitting waiting on you to let them no there car is finished or at please check back in 5-10 min instead of assuming they left! This way they are not sitting waiting on you to let them no there car is finished or at least text them to say your car is finished! I wa there for just an oil change, i went to the restroom, apparently when he came looking for me! I checked my phone nothing, then I got a text 20 min later about a question having something else done to my car? I declined. Nothing then I texted to ask is my car was ready yet? and was told oh you can get anytime??? More

Very 👍 good Took a long time to get to talk to some one. Goof help one. Goof help More

I’m concerned with the integrity of Luther Nissan. I have been bringing my vehicle here for over three years and now concerned to bring it back. I was informed I needed $4400 in repairs. After getting I have been bringing my vehicle here for over three years and now concerned to bring it back. I was informed I needed $4400 in repairs. After getting a second opinion at least half of the repairs were not needed. I was asked if I preferred a call or text. I informed them that I prefer a call yet I received text messages. More

mac was incredible. what a kind soul! she made my coffee and found a newspaper for me what a kind soul! she made my coffee and found a newspaper for me More

Staff is friendly and helpful. Work completed in a timely fashion. I'll be back again. Work completed in a timely fashion. I'll be back again. More

Waiting room was good. It seemed to take a little longer than expected but it's a busy place. I would have appreciated a car wash but wasn't offered one. Still the place is It seemed to take a little longer than expected but it's a busy place. I would have appreciated a car wash but wasn't offered one. Still the place is busy so that might have been a factor. More

Woman was excellent. Professional, pleasant and efficient. Sorry I do not remember her name. Well done. Professional, pleasant and efficient. Sorry I do not remember her name. Well done. More

They were not capable of fixing the problem. Will have to take it to another dealer for service. Will have to take it to another dealer for service. More

The dealership was really fast and kind about the experience. They gave me a estimated time frame and they were right inside that time frame. Would highly recommend them for an oil change. experience. They gave me a estimated time frame and they were right inside that time frame. Would highly recommend them for an oil change. More

Service writer explained the work and time frame completely. He noticed I walked with a limp and gave me a helping hand to my truck … completely. He noticed I walked with a limp and gave me a helping hand to my truck … More