Luther Kia of Inver Grove - Service Center

The experience at Luther Nissan has been great. This is our first Nissan that we have owned and are very happy with the comfort, size and performance of the Altima. All of our dealings with the poeple at L our first Nissan that we have owned and are very happy with the comfort, size and performance of the Altima. All of our dealings with the poeple at Luther Nissan have been excellent. They are very friendly, knowledgable, honest and willing to help and answer any question we have. Keep up the great work! Mark More

My Kia Rondo was stolen, then recovered a few days later. It soon thereafter developed a front-end rattle, which Luther Nissan Kia's mechanic diagnosed (properly) as worn out sway bar links. (As in, showin It soon thereafter developed a front-end rattle, which Luther Nissan Kia's mechanic diagnosed (properly) as worn out sway bar links. (As in, showing excessive wear from use, not just broken.) This is a known issue, and is coverable by the warranty. The service manager at this dealership, however, decided to claim it as damage caused by the car thief driving too hard, and somehow breaking the suspension. I asked the dealership to NOT do the work until I could get straight answers. I was told by my insurance adjuster of a state law that I can keep the parts from any repair (to inspect and verify their analysis). When I called the dealership back I was told, "Sorry, we made the repairs already and threw away the parts." They charged me for the repairs; despite arguing with both service managers, I had to make an insurance claim and pay the deductible myself. What a ripoff! The service department at this dealership is obviously dishonest - according to my adjuster, my independent mechanic, and my common sense. Avoid Luther Nissan Kia! More

Scott and Greg are superior service persons. I had a problem with the ABS system immediately after the warranty expired. They worked with Nissan USA to get the most favorable outcome for me. They always problem with the ABS system immediately after the warranty expired. They worked with Nissan USA to get the most favorable outcome for me. They always "go the distance" for the customer. I will always take my car to Luther Nissan. Luther definitely is customer focused. More

I did not purchase my Nissan Exterra from the Luther dealership but they are the closest dealership to my house. I first went to them for a recall on my vehicle and they handled it with professionalis dealership but they are the closest dealership to my house. I first went to them for a recall on my vehicle and they handled it with professionalism and even washed my car after it was fixed. I am always welcomed with a smile and by name. They tell me what I need to have done, what is recommmended and aren't pushy when I don't decide to take all of their advice. Every person I have had contact with at this dealership has been extremely nice. I'm not in the market to purchase a new car anytime soon but if their sales is a nice as their service they will keep me around. More

This has been agreat expreinace so far, I'm looking forward to buying my next car from your company. Tell all your staff thank for all your help. HAVE a MERR forward to buying my next car from your company. Tell all your staff thank for all your help. HAVE a MERRY CHRIStMAS Valerie Armstrong More

Bar none the best service experience I have ever had. I have now been going to Luther Nissan Kia for 5 yrs and have purchased 3 cars. I have always been treated fairly and with respect...this keeps me com have now been going to Luther Nissan Kia for 5 yrs and have purchased 3 cars. I have always been treated fairly and with respect...this keeps me coming back. I return for good pricing and by far the best service dept in the Twin Cities. Thanks to all at Luther Nissan Kia. More

I bought a new kia sportage from luther last year. Ive been real happy with it and the dealership. last week I got hit by a kid who ran a stop sign. The sportage was brought back to Luther. They gave me been real happy with it and the dealership. last week I got hit by a kid who ran a stop sign. The sportage was brought back to Luther. They gave me loner car to drive while they fixed it. Everyone was very friendly and they called to let me know it was done early. When i picked it up, it looked new. good job Luther!! More