Luther Kia of Inver Grove - Service Center

Every time I bring the Sedona I bought at this dealership in for regular service, my confidence in the dealership's honestly and quality of work increases! A big part of that is the evening service manager, in for regular service, my confidence in the dealership's honestly and quality of work increases! A big part of that is the evening service manager, Mike, who is not only polite and friendly but is right up front, clear and Very honest. He completely answers questions and is Very helpful and is a Big asset to this dealership and certainly the reason I continue to bring my vehicle there and to recommend it. More

Great service! I came in for an oil change and to have a couple things checked. I had also received some recall information in the mean time. They were able to take care of all my service needs as well as couple things checked. I had also received some recall information in the mean time. They were able to take care of all my service needs as well as the recall service in the same visit. I was very happy! More

Just came in for an oil change. Everyone was extremely friendly. The fact that my first oil change was free was a pleasant surprise. The coffee and newspaper that were in the waiting room made my wait see friendly. The fact that my first oil change was free was a pleasant surprise. The coffee and newspaper that were in the waiting room made my wait seem even shorter than it really was. (And it was short enough as it was.) More

Great dealership, very friendly staff both in sales and service. I got great deal on my new KIA and I like there service remaiders by email and phone. Also they provide with loaner car if the service is service. I got great deal on my new KIA and I like there service remaiders by email and phone. Also they provide with loaner car if the service is going to take longer and free wifi and coffee. More

If I could choose I would like to work with Adam every time I go in for service, not that I haven't had a good experience with others, but I feel he does go the extra mile to work with me in getting thing time I go in for service, not that I haven't had a good experience with others, but I feel he does go the extra mile to work with me in getting things up-to-date and getting me the best price possible - whether that is true or not. More

I purchased my Kia Sedona from this dealership in '07. Since then I have had it in a number of times for numerous problems. I have dealt with Greg (Service Dept) on a number of occasions and feel that he Since then I have had it in a number of times for numerous problems. I have dealt with Greg (Service Dept) on a number of occasions and feel that he is very arrogant. Other men in the Service Dept. have been extremely wonderful to work with. Being a woman, I feel Greg thinks he is above women. I do not like dealing with him. As far as my vehicle goes, I feel that the '06 Kia Sedona I purchased with only 33 miles on it, has had it's fair share of problems. Just this year alone it has been in the dealership, for an extended period of time for the electrical problems it has had. (Extended period of time to me is more than 3 days) I DO NOT feel safe in this car. Just recently I had my Sedona in and was told by Greg that all of the electrical was not grounded properly. To me, that's just a fuse waiting to be lit. The sway bar links needed to be replaced and a couple of other issues that were hopefully resolved. Earlierthis year I have had the electrical junction box, at least that what they tell me, replaced twice within a 2 month period. My Sedona only has 45,000 - 46,000 miles on it. So you are wondering if I would recommend this dealership...to purchase a vehicle...NO - you don't know what you will be getting and how long it will be before something breaks down or possibly starts on fire...you would think they would check the grounding before putting the vehicle up for sale. Recommend this dealership for service....MAYBE...if working with Greg in the Service Dept....you better be a man. Everyone else in the serivce dept....man or woman would be fine. Thanks for letting me comment. More

We recently bought an Envoy from the Luther Nissan/KIA. Joe was particularly helpful in the purchase of this vehicle. The finance department (Mr. Nieves) worked easily with my credit union, and the purchas Joe was particularly helpful in the purchase of this vehicle. The finance department (Mr. Nieves) worked easily with my credit union, and the purchase went very smoothly. We received a super 30-day warranty that enabled us to get a few minor repairs done on the truck. The service department was very helpful, and Joe and Mike Kelly were great to work with. We will come back! More

The only reason for a (Good) and not (Great) under Experience, was because my oil change took longer than they told me it would. Otherwise, it was a very good experience all around. Since I purchase Experience, was because my oil change took longer than they told me it would. Otherwise, it was a very good experience all around. Since I purchased my used car, I have had very little contact with the dealership, but when I have called them, they have always been helpful and prompt. More

ALWAYS great service and the friendliest service guys in any dealership, ever. I've never been disappointed with Luther Nissan since I bought my 350Z five years and almost 100,000 miles ago. She still run any dealership, ever. I've never been disappointed with Luther Nissan since I bought my 350Z five years and almost 100,000 miles ago. She still runs like a Swiss watch and I have Luther Nissan to thank for it. They always let you know when routine maintenance is due, without being pushy about it, and they actually listen to you when you talk to them about any issues. More

My car vibrates at 65 mph. After they did the tire balance, they told me that still vibrating at 70 or higher, and I need to do roadforce balance which they cannot do it since they don't have the mach balance, they told me that still vibrating at 70 or higher, and I need to do roadforce balance which they cannot do it since they don't have the machine. I asked them whether the rim is bent or not(I asked them because I googled on the internet, and it is said that somebody just ignored this problem), and they told me that rim is totally fine, and I just need to do roadforce balance. And today when I went to Tiresplus, they found out that the left rear rim is bent, and it would not help if I do roadforce balance before replacing the bent rim. My point is: if you didn't check the problem, or if you don't know how to check, don't mislead me. It's wasting my money and time. More