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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.6
2,537 Reviews

2,537 Reviews of Luther Kia of Inver Grove - Service Center

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November 23, 2023

Jiovante has worked with me for over 10'years and has helped me with all my choices He makes my experience direct to me and easy Brian is direct and explains everything well More

by Kenya1
Recommend Dealer
Yes
Employees Worked With
Brian- finance Jiovante Sales
Nov 23, 2023 -

Kenya1 responded

Jiovante and Brian were exceptional and made my experience swift. I have worked with Jiovante for about 10 years and he always puts me in the right vehicle. I was also paired with the best finance manager Brian who was swift and precise.

November 23, 2023

Fast oil change Very fast service they got me in before my appointment which was helpful More

by jessa1488
Recommend Dealer
Yes
November 21, 2023

Jason made it easy to check in to see where they were at with repairs. He was kind and explained the process. More

by Rachel_ireland
Recommend Dealer
Yes
Employees Worked With
Jason
November 21, 2023

Luther Nissan promptly started to service my car at my appointment time. The tech performed the required 80,000 mile checkpoints. There was no up selling or pressure to do add on, just the tasks reviewed More

by kbaumer55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Heitzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Met all of my expectations for a first time visit. Will use the service center again if need be. More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Takes too long. And to few care I ran into one in four that cared More

by grundowi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Bistodeau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wagner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Heitzinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Walsh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Nemitz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Meaghan Tobin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Minners
2.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Kufahl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

I have had issues with vehicles but this dealership has and continues to show they are customer service driven. My car is in the shop again and they are still providing me with top notch service More

by robshow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
November 19, 2023

The service was great. The service adviser was very helpful and kept me informed. My problem was solved to my great satisfaction. More

by bentzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Heitzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Dropped the car off the night before service for an 8:30 appointment. I was contacted at 11:00am saying it was ready to be picked up. It was done under warranty, so even better I didn’t have to pay. Quick a More

by katieharms84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

They were friendly and knowledgeable. I needed extra work done and they were able to do it while I waited. More

by pamelamattson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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