Luther Kia of Inver Grove

From the very moment I walked into the front door, I was greeted with a smile. Jeff Kessler, I feel, went way beyond the call of duty to help us in our situation that no other dealer even offered to me. H greeted with a smile. Jeff Kessler, I feel, went way beyond the call of duty to help us in our situation that no other dealer even offered to me. Highly recommend Luther Kia/Nissan. Everyone at Luther Kia/Nissan was friendly. Even the front desk people who offered a drink to my wife and I. More

My car vibrates at 65 mph. After they did the tire balance, they told me that still vibrating at 70 or higher, and I need to do roadforce balance which they cannot do it since they don't have the mach balance, they told me that still vibrating at 70 or higher, and I need to do roadforce balance which they cannot do it since they don't have the machine. I asked them whether the rim is bent or not(I asked them because I googled on the internet, and it is said that somebody just ignored this problem), and they told me that rim is totally fine, and I just need to do roadforce balance. And today when I went to Tiresplus, they found out that the left rear rim is bent, and it would not help if I do roadforce balance before replacing the bent rim. My point is: if you didn't check the problem, or if you don't know how to check, don't mislead me. It's wasting my money and time. More

The experience at Luther Nissan has been great. This is our first Nissan that we have owned and are very happy with the comfort, size and performance of the Altima. All of our dealings with the poeple at L our first Nissan that we have owned and are very happy with the comfort, size and performance of the Altima. All of our dealings with the poeple at Luther Nissan have been excellent. They are very friendly, knowledgable, honest and willing to help and answer any question we have. Keep up the great work! Mark More

Kyle was great to work with! He did not rush the process, and did not push anything on us. He was very willing to get us the payment we needed, and the car I was looking for. His knowledge of the car I wante and did not push anything on us. He was very willing to get us the payment we needed, and the car I was looking for. His knowledge of the car I wanted was very impressive. I am glad I had the privilege to work with him I love my new Nissan Murano! Thank you so much Laura and Bill More

Luther Nissan provided my father and I a pleasurable experience from the minute we walked in. Allen, the salesman that sold us our Nissan xterra, sis a wonderful job in not only going through the car, b experience from the minute we walked in. Allen, the salesman that sold us our Nissan xterra, sis a wonderful job in not only going through the car, but guiding me in the process of purchasing my first vehicle. Highly recommended! More

My Kia Rondo was stolen, then recovered a few days later. It soon thereafter developed a front-end rattle, which Luther Nissan Kia's mechanic diagnosed (properly) as worn out sway bar links. (As in, showin It soon thereafter developed a front-end rattle, which Luther Nissan Kia's mechanic diagnosed (properly) as worn out sway bar links. (As in, showing excessive wear from use, not just broken.) This is a known issue, and is coverable by the warranty. The service manager at this dealership, however, decided to claim it as damage caused by the car thief driving too hard, and somehow breaking the suspension. I asked the dealership to NOT do the work until I could get straight answers. I was told by my insurance adjuster of a state law that I can keep the parts from any repair (to inspect and verify their analysis). When I called the dealership back I was told, "Sorry, we made the repairs already and threw away the parts." They charged me for the repairs; despite arguing with both service managers, I had to make an insurance claim and pay the deductible myself. What a ripoff! The service department at this dealership is obviously dishonest - according to my adjuster, my independent mechanic, and my common sense. Avoid Luther Nissan Kia! More

False advertising with their "guaranteed" financing commercials...I have a lower credit score but a very high income, yet despite touting their "we can finance anyone" tactics, they refused financing w commercials...I have a lower credit score but a very high income, yet despite touting their "we can finance anyone" tactics, they refused financing within 2 minutes...No effort to try to work something out...Obviously if I also had a great credit score, I'd be shopping at BMW... Will report to BBB as well; More

I went in to buy a used Altima. Scott the sales person was very informative. Never was pressured to buy and everyone was easy going. Came back a week later and he showed me a new Altima at a great price was very informative. Never was pressured to buy and everyone was easy going. Came back a week later and he showed me a new Altima at a great price. I drove out with a brand new car and paid not much more than a used car price. More

This is the second car I have bought from Luther Nissan in IGH and there is a great reason I went back! Chad Port sold me my '05 Maxima in April of 2008 and when I was ready to look for a new car I went s in IGH and there is a great reason I went back! Chad Port sold me my '05 Maxima in April of 2008 and when I was ready to look for a new car I went straight to him. I remember him being so friendly and we formed a great relationship right away and I couldn't think of working with anyone else. He new my style and what I liked and the minute I told him I was looking for a new car he said "I have the perfect car!". He took me out to an '08 Infiniti G35x and I fell in love. The test drive solidified my want for this car. Chad went over some numbers with me and went to work on getting the paperwork filled out. The dealership was VERY busy that day, but Chad, and Rich, kept me up to date on what was going on and they were continuously making sure I was comfortable while I waited offering water and some friendly conversation. Finally, everything was set and I drove off in my new, beautiful car! Chad gave me a follow up call to see how everything was going and, of course, everythine was fabulous. I stopped in to pick up my tabs one day and stopped to chat with Chad again. I enjoy talking to him and I definitely appreciate all he has helped me with. Not only has Luther Nissan formed a lasting relationship with me, but the have a client for life. I would highly recommend this dealership to all my friends and family! More

This was how the car buying experience is supposed to be. I submitted my finance application online on a Sunday and by Monday morning, Dave contacted me to inform me that he was working on the financing and I submitted my finance application online on a Sunday and by Monday morning, Dave contacted me to inform me that he was working on the financing and by Monday afternoon, we were making an appointment for the next day to purchase a vehicle. The experience at the dealership was just as I hoped. We arrived and went over the already completed fiance information, then test drove the vehicle of our choice, and then finished off with the paperwork. Luther Kia had everything well handled and organized, they didn't keep us there any longer than they needed to and I would definitely recommend this dealership and Dave Ramy in the future. More